Truck Parts and Service

July 2018

Truck Parts and Service | Heavy Duty Trucking, Aftermarket, Service Info

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1 W W W . T R U C K P A R T S A N D S E R V I C E . C O M J u l y 2 0 1 8 | T R U C K P A R T S & S E R V I C E Visit us online to browse the latest industry news and products, the Buyers' Guide and industry white papers and technical data at WWW.TRUCKPARTSANDSERVICE.COM O N L I N E R E S O U R C E S Truck Parts & Service (ISSN 0895-3856) is published monthly by Randall-Reilly, LLC, 3200 Rice Mine Road N.E., Tuscaloosa, AL 35406. Periodicals postage paid at Tuscaloosa, AL and additional offi ces. Subscriptions: $50 for one year, outside USA add $10. For change of address and other subscription inquiries, please contact: truckparts& POSTMASTER: Send all UAA to CFS. (See DMM 507.1.5.2); NON-POSTAL AND MILITARY FACILITIES: send address corrections to Truck Parts & Service 3200 Rice Mine Road N.E., Tuscaloosa, AL 35406. Volume 54 | Number 7 | July 2018 Cover Story 1 Editorial Staff 2 Editorials 6 Industry Focus 12 Tech Updates 32 Marketplace 39 Classifi ed Ads 40 Product Spotlight 40 Advertisers' Index Departments 22 Sales: The human touch 28 Don't overlook your counter staff Features Teaming toward success @TPSMagazine /truckpartsandservice Truck Parts & Service Editorial Editor: Lucas Deal Equipment Editor: Jason Cannon Online Associate Editor: Bill Grabarek Design & Production Art Director: Richard Street Advertising Production Manager: Leah Boyd Sales Director of Media Sales Seth Becker Corporate Chairman Emeritus: Mike Reilly President/CEO: Brent Reilly Chief Operating Offi cer: Shane Elmore Chief Financial Offi cer: Kim Fieldbinder Senior Vice President, Sales: Scott Miller Senior Vice President, Editorial and Research: Linda Longton Senior Vice President, Acquisitions & Business Development: Robert Lake Vice President, Events: Stacy McCants Vice President, Audience Development: Prescott Shibles Vice President, Digital Services: Nick Reid Vice President, Marketing: Julie Arsenault 3200 Rice Mine Rd NE Tuscaloosa, AL 35406 800-633-5953 All advertisers for Truck Parts & Service are accepted and published by Randall-Reilly, LLC. on the representation that the advertiser and/ or advertising agency are authorized to publish the entire contents and subject matter thereof. The advertiser and/or advertising agency will defend, indemnify and hold Randall-Reilly, LLC. harmless from and against any loss, expenses or any other liability resulting from any claims or suits for libel violations of right of privacy or publicity, pla- giarisms, copyright or trademark infringement and any other claims or suits that may arise out of publication of such advertisement. Randall- Reilly, LLC. neither endorses nor makes any representation or guarantee regarding the quality of goods and services advertised herein. 14

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