Cheers

Cheers January/February 2013

Cheers is dedicated to delivering hospitality professionals the information, insights and data necessary to drive their beverage business by covering trends and innovations in operations, merchandising, service and training.

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CONTENTS January/February 2013 Vol. 24 No. 1 16 FEATURES 16 2013 Cheers Beverage Excellence Award Winners Profiles of the best chain beverage programs Best Chain Overall Beverage Program – Hard Rock Café Best Chain Spirits Program – Celebrity Cruises Best Chain Drink Program – Omni Hotels & Resorts Best Chain Wine Program – Sheraton Hotels & Resorts Best Chain Beer Program – Ruby Tuesday Best Chain Hotel Beverage Program – J.W. Marriott San Antonio Hill Country Best Chain Signature Drink Program – Tavistock Restaurants Best Chain Beverage Merchandising Program – Carrabba's Italian Grill Best Chain Staff Training Program – Marriott International Best Chain Bar-Kitchen Strategy – InterContinental Hotels Group Best Chain Adult Alcohol-Free Program – Red Lion Hotels Corp. ON THE COVER: Cindy Busi, director of beverage for Hard Rock, the 2013 winner of Best Chain Overall Beverage Program Photography by Dan Higgins www.cheersonline.com Raising the Bar Award – Kip Snider, Yard House Restaurants Beverage Industry Innovator of the Year – Tippling Brothers JANUARY/FEBRUARY 2013 | 3

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