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Sell More Equipment Increase Your Profits Grow Business EPG Offers Total Dealer Fleet Protection Component failures can result in large capital expenses and can wreck a profitable sale. Protect your dealer fleet from these potential added costs with EPG Extended Service Protection Plans. EPG Extended Service Protection Plans: • Offer multiple coverage options for new and used equipment • Provide parts/service revenue opportunities • Are transferable • Increase machine retail value Extended Service Protection Plans Dealer Corporate Package Loss Damage Waiver Physical Damage Insurance Dealer Fleet Protection Dealer E&O Certificate Tracking Service Learn more about EPG at www.epginsurance.com or call 901-685-3100 -ad template.indd 1 -ad template.indd 1 10/29/1211:00 AM 1:39 PM 2/1/12

• Cover
• Feature: Ontario Infrastructure Engine Chugging, But Feebly: Is the provincial government too busy talking to heat the evidence supporting public infrastructure investments?
• Cover Story: U.S. Keeps Building New Highways While Letting old Ones Crumble: One expert says the U.S. is playing a dangerous game of deferred maintenance-- its a game that has no winners.
• Feature: Kobelcos Plan of Attack? Getting the Management Band Back Together: Mysteries revealed - people and plans emerge from suspenseful silence and Kobelco comes out swinging.
• Feature: Its Time for Your.....Performance Evaluation! 12 ways to make this tool work, and permanently shake off the dread shared by reviewers and reviewees alike.
• From the Chairman: Culture of safety also means its safe to speak up.
• Editors Note: How will the industry untangle T-4s used market mess?
• Presidents Message: Dark highway picture has a new ray of light.
• On the Numbers: Getting everyone comfortable with realistic rental rates
• Business Outlook: Politics aside, 2013 will pave the way to future growth.
• Aftermarket: What to do for an all-out market capture blitz .
• Washington Insider: New report shows user fees cant be ignored in highway funding debate.
• Inside AED
• Groundwork
• Industry Beat
• Advertisers Index
• Dealer Data
• A Closer Look: BOKF Equipment Finance keeps focus on relationships.
• Overwhelming Your Customers With the Wow Factor