IDA Universal

I DA U N I V E R S A L S e p te m b e r - O c to b e r 2 0 2 0 4 EDITOR'S NOTES Nancy Estes, MBA, CAE Executive Director/Editor MONDAY Christian Hoferle – Multicultural Communication during COVID-19 Christian Höferle is a cultural business consultant with extensive experience in working with multinational companies. German by birth, American by choice, and Bavarian at heart, Christian is a fan of building bridges, although not enthusiastic about walls. With his team at The Culture Mastery, he helps people close the gap between cultures, so they can work together more effi ciently. Alistair Green – Harnessing the Power of Purpose Alistair Green works with business owners to re-think their businesses to gain clarity and build an engaging vision for their workforce. Having owned, managed, consulted and served on the board of hundreds of businesses across innumerable industries, Alistair brings an incredible depth of knowledge and a habit of challenging the status quo. He gets leaders and their teams alike to think differently, ask the important questions, be bold and ultimately achieve far more than they believed possible of themselves. TUESDAY John Scannapieco - Panel Discussion Leader on the U.S.-Mexico-Canada Trade Agreement John M. Scannapieco, a shareholder in the Nashville offi ce of Baker Donelson, is chair of the fi rm's Global Business Team. Business is increasingly global in scope, with improved technology, transportation and Don't Miss the 62 nd Annual IDA Convention/Trade Show! Available on your electronic devices the last week in October communication, as well as increased migra- tion and the movement of people. All of these have increased globalization, making cross- border business and trade more practical. John provides strategic guidance and counsel to businesses and individuals regarding their existing global operations or to those contem- plating global expansion. Steve Rizzo – Motivating your Workforce during a Pandemic Yes, he's a funny motiva- tional speaker…but don't let the laughter fool you! When Steve Rizzo shares his blueprint for success with Fortune 500 companies and associations across the globe, he delivers a powerful message for living an extraordinary life. He lives the Common Sense Success Strategies that have made him a member of prestigious Speakers Hall of Fame – an honor bestowed on fewer than 250 speakers worldwide since 1977. WEDNESDAY David Leonard – Export Financing through SBA & Eximbank David Leonard is an International Trade Finance Specialist at Small Business Administration. He has successfully assisted companies in securing export fi nancing and in expanding internationally in a variety of environments. He is a strong proponent of small to medium sized opera- tions achieving success and scalability. Bob DeStefano – New Techniques in Internet Marketing As president of SVM E-Business Solutions, Bob has worked with a wide variety of companies, from Fortune 500 companies to small family- owned businesses. With over 25 years of experience, Bob makes online marketing understandable and empowers business leaders with actionable tips and strategies to generate leads and sales, to strengthen relationships with customers and to measure the return on all marketing investments THURSDAY John Blodgett – E-Commerce Study John Blodgett, Vice President, Sales & Marketing at MacKay & Company, is a member of the Technology & Mainte- nance Council (TMC), the Association of Equipment Manufacturers (AEM) and Intermodal Associ- ation of Chicago (IAC). John has presented at Heavy Duty Aftermarket Dialogue (HDAD), Heavy Duty Aftermarket Week (HDAW), Heavy Duty Business Forum (HDBF), TMC, AEM and many other industry events. Naomi Wilson – Authentic Leadership Over her 20 years in the industry, Naomi has been invited into the trusted space of working with over 300 businesses from local SMEs to state and federal govern- ment departments and some of Australia's largest employers. Naomi holds an MBA in Human Resources Management, is a certifi ed member of the Australian Institute of Human Resources, and was a fi nalist in the Australian CEO of the Year Awards. Her business, Focus HR, won the Australian Small Business Champion of the Year award in 2018, as well as Chamber Business Excellence awards for professional services for fi ve years running. Parting Words My dear friends, this is the last article I will submit for the IDA Universal magazine. It is said, " ere is a time for everything, and a season for every activity under the heavens." As you probably know, I am retiring October 1. Can you believe that when I came to the IDA 24 years ago, the records were mostly kept manually, and the black and white newsletter was printed on an old printing press in the back of the offi ce? When I entered that old offi ce for the fi rst time, I saw pictures of attendees from the conventions. My fi rst impression was "I want to be part of this group." On the second visit, then IDA President Ron Clemens hired me. I brought with me some new skill sets and worked hard to make improvements every year. It has been a journey I'll never forget. But now, it is time for someone else with a new set of talents to brave new challenges. ere are hundreds of individuals I would like to thank, but I am fearful I would leave out an important name. So I will just say thank you for smiles, handshakes and hugs, for helping with every convention, for the IDA staff , for renewing my job every year, for teaching me, and for tremendous memories from folks all over the world. From the bottom of my heart, I thank all of you! Only the best wishes for you & yours, Nancy

• Cover