Aggregates Manager Digital Magazine
Issue link: http://read.dmtmag.com/i/140126
an issue, but if you're not getting any complaints, that might be a bigger issue because those complaints may have gone underground or to someone besides you, which means they may be going to an elected official." AM OUTREACH TOOLBOX • 31 doesn't even know exist. "We have been able to address them up front, before they became problems we were reading about in the paper," he explains. Audits can also be helpful for long-term operations. "We did a community audit in a market where we'd been for some years, and we didn't think we had any issues at all," he says. "We discovered that the community was concerned about a few things we were getting ready to do. It reminded us that we needed to be meeting with the community. It identified some of the things we should be meeting about, and we were able to sit down, have those conversations, and proactively address some of those issues." It's not always the anticipated pitfalls that actually cause community angst, he warns. In one case, Vulcan was building a berm around a site when he learned Atlas Copco— Your full-line hydraulic breaker source Need a breaker? No matter the size, we have what you need. No matter which size you choose, Atlas Copco hydraulic breakers have a higher power-toweight ratio and are more efficient than previous models. Hands-on displays at its Smith Grove Quarry appeal to students. that the community was very concerned about it. "We actually thought there wouldn't be a lot of questions," he says. But, when people see activity and don't know what it is, they worry. "We were able to have a meeting, tell them exactly what we were doing, give them some pictures and create an idea of what the berm was going to look like after it was finished, and explain to them what the purpose of a berm was. They were very satisfied by that." It's important to pay attention to neighbors in all situations, he says, particularly if they're complaining a lot. "If you're getting a lot of complaints, that's SB line—optimized for use on carriers in the 0.7 to 15-ton classes. MB line—designed for carrier weight classes from 10 to 32 tons. HB line—the heaviest breakers in the Atlas Copco range for use on carriers ranging from 22 to 140 tons. Call your dealer today to learn how you can increase your productivity, improve performance and decrease your total cost of ownership with the newest generation of hydraulic breakers from Atlas Copco. 800-732-6762 www.atlascopco.us Text INFO to 205-289-3782 or visit www.aggman.com/info AtlasCopco_AGRM0313.indd 1 Vulcan_AGRM0613.indd 31 2/12/13 8:16 PM 5/19/13 12:59 PM