Aggregates Manager

October 2013

Aggregates Manager Digital Magazine

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14 In one short year, U.S. Concrete stock prices climbed nearly three-fold. Find out what the company did to achieve such growth. On Our Cover: Know the right customer service strategy for each customer. Cover photo courtesy of Kerry Clines. 9 Immersive Technologies worked with Caterpillar to create realistic conditions for its VirtualGround3.0 simulator. CONTENTS OCTOBER 2013 VOLUME 18, NUMBER 10 FEATURE ARTICLES 14 On the Upswing U.S. Concrete's growth shows that, even in a down market, its fortunes are on the rise. 25Provide the Right Service for Each Customer All customers are not created equally and your customer service should reflect what is appropriate for each type of customer. WEB EXCLUSIVES COLUMNS & DEPARTMENTS 3 4 7 9 Wash and Sort Cleaning and classifying aggregates is a breeze with this line-up of equipment. STATE AND PROVINCE NEWS A roundup of the latest news in North America. SAFETY WATCH Convey the message of safety around fast-moving conveyor belts. ROLLOUTS Terex expands its portable plant line, and other new equipment for the aggregate market. Visit for expanded editorial coverage. On-the-Go Weighing Four simple preventive maintenance steps can help ensure accuracy of your onboard weighing system. EDITORIAL Navigating the temporal triad. 31 33 DATA MINING The latest financial analysis of issues impacting in the industry. ROCK LAW While MSHA's new Hazcom policy should eventually ease confusion, operators need to note the differences between OSHA and MSHA rules. OPERATIONS ILLUSTRATED 19 Efficient Trucking With the right equipment, smooth roads, and a bit of pre-planning, trucks can move quickly — and profitably — through your site. TOC_AGRM1013.indd 1 36 39 40 CLASSIFIED ADS Aggregate industry classifieds. ADVERTISER INDEX See who's who and where to find their products. CARVED IN STONE A visit to the dentist inspires an overview of fluorspar. 9/18/13 3:26 PM

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