fi eldreport:
the gate."
He advises owners to be mindful of expendi-
tures, move slowly and have natural growth –
instead of trying to force it.
Beyond having a steady expansion,
it's important to form good relation-
ships with clients, Thiel says.
"With your customers, if you
establish a good relationship and
do a quality job, you're going to
get referrals back," Thiel says. This
could mean the client asks you to do
additional work on their property, or
they could pass your name along to their
friends, he continues. "You can grow your cus-
tomer network that way."
Staying in touch with your suppliers is also
important. "They're another critical part of your
business," Thiel explains. "They're there to help
you out and hopefully provide you with the
right materials and the right products
and not steer you wrong."
"At a fair price," Mueller interjects,
with a laugh.
Every landscaper's business and
path to success is different, but take
advice from industry veterans when
possible and learn from their experi-
ences.
To watch a video of Mueller and Thiel
sharing their tips, visit totallandscapecare.com/
landscaper-advice.
8 To t a l L a n d s c a p e C a r e . c o m M A R C H 2 014
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Installing inground, heated pools has been one of J&S General Contracting's top projects in the past few years. Their Osceola, Wisconsin, customers
usually can enjoy their water features from May until the beginning of October.
Want
More?
Hear how these contractors
survived and thrived
during the recession at
totallandscapecare.com/
survival-tips
.
