Fleet Management News & Business Info | Commercial Carrier Journal
Issue link: http://read.dmtmag.com/i/303798
Engine fault code information is captured through its onboard computing and mobile communications platform. Using its Microso SharePoint system, fault codes are reparsed into a "human readable" form the shop uses to instantly know what is happening and how to respond. A dashboard shows customer service managers orders where accessorial charges can be collected. Its BI platform continuously queries order information behind the scenes to identify opportunities to collect detention, for example, by monitoring the status of its equipment and loads. e company has a potential to capture $300,000 a month. Currently it is collecting $50,000, he said. Sometimes the benefits are not all monetary. Service managers can also use the data to play "let's make a deal" with customers, such as trade a late load for a detention event. 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AS YOU GET INVOLVED, THE HUNGER FOR DATA THAT STARTS TO SURFACE IS GOING TO BE HUGE. " " INSPECTIONS MVT captures tire pressure, tread depth and truck number of vehicles as they drive over sensor plates installed at the front gate of its facilities. MVT created a workflow that checks the driver's safety qualifications, such as missing logs, before they reach the next check point. It has also developed mobile inspection soware to capture any damage that happened to vehicles and identify who was responsible. Rather than mail its driver settlements and payroll stubs, drivers can now login to a portal. ey can also view the same performance metrics that fleet managers see. e possibilities for using business intelligence (BI) are endless at MVT, Kelley said. He did caution the fleet executives who might be considering adopting a similar strategy, however. "As you get involved, the hunger for data that starts to surface is going to be huge." WE HAVE STARTED LEVERAGING WORKFLOW TO PUT METRICS IN FRONT OF PEOPLE AND GIVE THEM A PATH TO FOLLOW FOR THAT DATA. " " ARE YOU THE BEST? Then join the best. AGENTS WANTED | 800-872-5999 DRIVEN BY EXCELLENCE. PROVEN BY PERFORMANCE. "at is constantly what we are doing now," he said. "We have started leveraging workflow to put metrics in front of people and give them a path to follow for that data." EXAMPLES OF WORKFLOWS MVT HAS CREATED WITH ITS BI TOOLS INCLUDE: 34 IT MAGAZINE Vo l . 8 , N o . 3