First Class

Winter 2012

Issue link: http://read.dmtmag.com/i/328710

Contents of this Issue

Navigation

Page 17 of 23

A llstate Peterbilt of Fargo has been named the 2011 North American Parts and Service Dealer of the Year. Don Larson, dealer principal of Allstate Peterbilt of Fargo, accepted the award at the recent annual Parts and Service Meeting. The award recognizes overall excellence in parts and service performance while enhancing business operations with the integration of new Peterbilt technology and product offerings. In 2011 Allstate Peterbilt of Fargo was also recognized as a Platinum Oval Dealer Award Winner. "Allstate Peterbilt of Fargo is commit- ted to being best in class and their custom- ers have come to rely on that high level of quality customer service," says Bill Kozek, Peterbilt general manager and PACCAR vice president. "They embody the Peterbilt brand and continuously exceed their cus- tomer's needs." Originally founded in 1971, the Allstate Peterbilt Group has grown from a single location to 16, providing an expanded footprint to support their large customer base. "We are all honored to be recognized as the 2011 North American Parts and Service Dealer of the Year," said Larson. "Our Fargo team is highly trained and dedicated to meeting the needs of our cus- tomers and providing the best customer service possible." Darrin Siver, PACCAR vice president and PACCAR Parts general manager, says, "Allstate Peterbilt of Fargo scored near or at the top of every standards of excellence category. Their parts counter staff are exceptional and resourceful, and their ser- vice department and body shop are always full, as they're recognized as the best shops in the area." Peterbilt also named its Platinum Oval and Best in Class Parts and Service Award winners to recognize dealer excellence and outstanding achievements in customer support, parts and service operations, facilities and financial performance. Platinum Oval Award winners: The Peterbilt Store – North Georgia Peterbilt of Sioux City Stahl Peterbilt – Grande Prairie Peterbilt Manitoba – Winnipeg Rush Peterbilt Truck Center – Tyler Peterbilt Pacific – Kamloops Best in Class Award winners: Stahl Peterbilt – Edmonton Rush Peterbilt Truck Center – Houston JX Peterbilt – Bloomington Peterbilt of Council Bluffs Hunter Peterbilt – Smithfield "These dealerships consistently deliver excellent parts and service support to our customers, and they continually exceed their goals by performing at the highest levels," says Kozek. Peterbilt dealers were recognized for excellence in the support and sales of the TRP brand of all-makes parts for trucks, trailers and buses. Camions Excellence Peterbilt was named the 2011 TRP All- Makes Dealer of the Year for North America. The TRP Trailer Dealer of the Year was Rush Peterbilt Truck Center – Denver, and the TRP Bus Dealer of the Year was Mid- America Peterbilt in O'Fallon, Missouri. This year, three new awards rec- ognized dealers for their creativity and innovation in marketing, effective use of the CONNECT system and engine parts and service excellence. The Parts and Service Marketing Dealer of the Year was Peterbilt Ontario Truck Centres, the CONNECT Dealer of the Year was Allstate Peterbilt of Winona and the Engine Parts and Service Dealer of the Year was The Peterbilt Store – Knoxville. 18 l FIRST CLASS Peterbilt Recognizes Parts and Service Dealer Achievements truck. And it's a very safe truck." And engineered into all of it is class, for which both Peterbilt and TMC have long stood. "It's got that image, something we've always taken a lot of pride in," says Webb. "It means some- thing to our drivers, and it means something to our customers. And with the Model 579, that's going to continue." DEALER NEWS TMC Transportation is among thou- sands of American companies that offer their gratitude to military ser- vice men and women. But the Des Moines, Iowa, flatbed carrier is taking their grati- tude one step further by offering veterans a job. TMC founder, CEO and Chairman Harrold Annett has pledged to hire 500 veterans — in addition to the 600 already on its payroll — by 2014 as part of the U.S. Chamber of Commerce Hiring Our Heroes program. "We're known for regimented operations and premium qual- ity equipment," says Jason Webb, Executive Vice-President of Asset Management. "I think we provide a perfect working environment for our veterans. You'll see a lot of parallels between the military, TMC and the pride we have in our service and our Peterbilt equipment." Thanks — and Jobs — for Veterans Continued from page 17 Following Leaders

Articles in this issue

Archives of this issue

view archives of First Class - Winter 2012