CCJ

August 2014

Fleet Management News & Business Info | Commercial Carrier Journal

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COMMERCIAL CARRIER JOURNAL | AUGUST 2014 83 L ike most modern business systems, the new Compliance Safety Accountability Web portal has a management dashboard that focuses on exceptions, called Alerts, with drill-down reports to identify the problem's source. Alerts occur when scores exceed compliance thresholds in the seven Behavioral Assessment and Safety Im- provement Categories (BASICs). The drill-down reports show the individual inspection and violation events that determine the monthly scores. It takes more than mouse clicks, however, for fl eets to track down and correct fl aws in management processes that cause the alerts. Inspection reports may not show why a Driver Fatigue BASIC score is going up. It may take further analysis to determine that a certain shipper or consignee is detain- ing drivers. Any delay in making corrections could trigger an audit by the Federal Motor Carrier Safety Administration. It also could drive away safety-conscious customers and lead to spikes in insur- ance rates, among other consequences. Considering the risks of noncom- pliance, many fl eets are getting expert help. Outsourcing compliance man- agement can lighten the workload and help eliminate exceptions before they surface in the CSA portal. Here are three options to consider. FINDING WEAK POINTS Motor carriers seldom lack in- formation. The bigger challenge is knowing how to prioritize it, fi nd any issues and take corrective actions before problems surface in the CSA portal (https://csa.fmcsa.dot.gov) and FMCSA auditors are able to gather incriminat- COMPLIANCE MANAGEMENT SYSTEMS HELP FLEETS HANDLE CSA BY AARON HUFF FMCSA's new Compliance Safety Accountability Web portal has a man- agement dashboard that focuses on exceptions, called Alerts, with drill- down reports to identify the problem's source.

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