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Workshops listed above will also be admit- ted free to the technique demos in the HNA Outdoor Arena tent. Those who only want to attend the HNA Demonstrations and trade show can upgrade their registra- tion for $25 to include all the following demos. Register for all sessions online at www.gie-expo.com. HNA demonstrations HNA demonstrations will be held in the Hardscape North America Outdoor Arena (this tented arena is located in the Outdoor Demonstration Area within steps of the indoor exhibits at the Kentucky Expo Center.) THursdAy, OcTOber 23 11 a.m. - Noon Basic Concrete Paver Installation Pat McCrindle, regional sales manager, GST International, Inc. 1 – 2 p.m. Fire Pit and Outdoor Fireplace Construction, Safety and Design Carl Peterson, owner, Outdoor Entertainment Concepts, LLC 3 – 4 p.m. Permeable Interlocking Concrete Pavement Construction Andrew Vear, general manager, Southwest Specialties, Inc. FridAy, OcTOber 24 11 a.m. – Noon Tools for Paver Installation Efficiency Bill Gardocki, owner, and Tom Gardocki, hardscape operations foreman, Interstate Landscape Co., Inc. 1 – 2 p.m. LED Lighting – Impress your Clients and Increase your Profits Jeff Hesser, mid-Atlantic regional sales manager, Cast Lighting LLC 3 – 4 p.m. Raised Paver Patios and Segmental Retaining Walls Pat McCrindle, regional sales manager, GST International, Inc. Each HNA demo is eligible for one ICPI Certified Installer Continuing Education (CE) credit. Make sure to pick up a CE track- ing form at the HNA registration desk. spanish-language seminars Attendees at GIE+EXPO will have the opportunity to attend two free Spanish- language seminars from the National Hispanic Landscape Alliance. THursdAy, OcTOber 23 1:30 - 2:45 p.m. Becoming a Leader in the Green Industry Industry leaders will share the keys to their own success in the green industry. They will provide valuable tips and recommenda- tions for taking the next step in your career. Moderator: Pam Berrios, ALS Services Panelists: Juan Torres, president, Nextstep Solutions Jesus "Chuy" Medrano, chairman, CoCal Landscape Ivan Giraldo, president, Clean Scapes Landscaping William Cruz, branch manager, Gachina Landscape Management 3 - 4:15 p.m. The Keys to Satisfied Long-term Customers Regardless of your role, learning the keys to positive customer engagement is essential. Meeting the customers' needs with prompt responses and accurate execution is guaranteed to increase your bottom line. Presenters: Jose Tinajero, account manager, Landscape Management Arnoldo Diaz, director of sales, Ground Pro For information and online registration, visit www.gie-expo.com. PGMs school of Grounds Management at Gie+eXPO Grounds professionals looking for a diverse lineup of educational topics, all available in one location, should make sure they are in Louisville Oct. 22-25 for the Professional Grounds Management Society's (PGMS) highly anticipated 2014 School of Grounds Management at GIE+EXPO. This year's event is offering 12 education pro- grams, a pre-conference field trip, live con- certs, networking and much more. PGMS will kick off this four-day event on Oct. 22 with a pre-conference field trip to Cave Hill Cemetery. The tour will be fol- lowed by a welcoming reception where professionals from across the country meet, mingle and exchange ideas. Ten education programs will be offered during the GIE+EXPO Oct. 23-24 at the Kentucky Exposition Center. PGMS courses will be focused on the latest techniques and practices with topics such as "Elements of a Snow Management Plan," "Best Learned Practices of Bio-Swale Installation as Related to the Maintenance Budget," "Woodland Wonders From the Wild" and "Lowering Liability Exposure in your Snow Management Operations," among others. Back by popular demand, PGMS will host a speaker breakfast on Oct. 25. From 7:30 – 8:30 a.m. attendees will learn about "Back Health" and from 8:45 - 9:45 a.m. Tom Hayes, Ph.D., chair and professor of marketing at Xavier University, will pres- ent "Groundskeepers: The Guardians of the Gate." Grounds professionals can earn Continuing Education Units at the School of Grounds Management. Strategically inte- grated into the schedule of events offered at the GIE+EXPO, the PGMS School focuses on four core competencies of grounds management. Those who complete the entire program (usually taking two years) are awarded an SGM certificate by PGMS. More information on the SGM program can be found at http://pgms.org/certifications/ school-of-groundsmanagement. www.landscapeirrigation.com September 2014 Landscape and irrigation 13