Truck Parts and Service

September 2014

Truck Parts and Service | Heavy Duty Trucking, Aftermarket, Service Info

Issue link: http://read.dmtmag.com/i/376303

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22 Service Bay T R U C K P A R T S & S E R V I C E | S e p t e m b e r 2 0 1 4 By Lucas Deal, Editor lucasdeal@randallreilly.com Critical event recording Taking good notes can help resolve a customer confl ict

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