Truck Parts and Service | Heavy Duty Trucking, Aftermarket, Service Info
Issue link: http://read.dmtmag.com/i/393928
22 average age is in their late 20s," he says. "The high schools here on the west coast just don't have automobile programs like they used to, and because of that we just don't get the pipeline of high school students." Mike Besson, vice president of service operations for Rush Enterprises, Inc., says a declining VoTech presence at the high school level means dealers have to be more proactive in helping guide prospective employees to diesel programs across the country. "The reality is that the kids going from high school to VoTech schools… for the most part has remained pretty stagnant," he says. "We don't have any voice, from the counselor perspective, of sending kids to VoTech schools. If they see they can go and make some money working on computers and not have to work in a shop, they'll do that. The industry as a whole needs to do a better job of selling this profession at the high school level." Speights says more than half of his 16 to 18 students per semester are right out of high school, but the makeup of the other half has changed over semesters past. "They're defi nitely getting a little older," he says. "I have two in their 50s and several in their 30s. We're seeing some older students that want to change careers. They know there is a demand for mechanics. And we're getting some females now, and that's something we hardly ever had a few years ago." The service industry as a whole is see- ing slightly older technician candidates as they seek to replace retiring techs and fi ll new needs brought on by growth. "Our average technicians are male, (ages) 20- 35, and we prefer they have some diesel experience and some certifi cations but we will train," says Sherrie Moore, hu- man resources manager for Montgomery, Ala.-based Four Star Freightliner. Scott Campbell, of New Jersey-based Campbell Supply, says his average techni- cian applicant trends a little higher; a 32 year-old male, with high school and technical education. But just because the students and budding technicians aren't fresh out of high school doesn't mean they're exactly old dogs struggling to learn new tricks. According to Clark, the opposite is true. "We have a high success rate with (older students)," he says. "They are usually very motivated to be successful." Military veterans, like 26-year-old U.S. Marine Corps Infantryman Jeremy Do- nes, have among the highest rates of success. "Our former military guys, they start out making a lot more money because they're older and have a background in other areas," Speights says. "They've got some organizational skills and different kinds of experience from the military and that is appealing." "We're getting a lot of folks from the services … that worked in the motor pool," Besson says. "Those are very highly disciplined guys who have the ability to be trained. Some of the best technicians we've got have come from those ranks." At the other end of the spectrum are enrollees who have no natural aptitude. "We have students coming in who have never turned a wrench in their life," Clark says. "Like, which end of the screwdriver do I use?" Speights jokes. Note: This is the fi rst of a two-part se- ries on a looming shortage of diesel techni- cians. Part II will publish in next month's edition of Truck Parts & Service. T R U C K P A R T S & S E R V I C E | O c t o b e r 2 0 1 4 The reality is that the kids going from high school to VoTech schools… for the most part has remained pretty stagnant. The industry as a whole needs to do a better job of selling this profession at the high school level. – Mike Besson, vice president of service operations for Rush Enterprises, Inc. We have a high success rate with (older students). They are usually very motivated to be successful. – Al Clark, diesel tech instructor at Lane Community College, Eugene, Ore., Selling prospective tech students on the fact that the modern technician is as much an IT professional as he is a mechanic has become a big recruiting tactic. Cover Story