20
Service Bay
C
limbing truck sales and maxed-
out service capacity have
increased competition for diesel
technicians in the industry, and left some
of the game's biggest players struggling
to fi nd the best ways to woo new recruits.
Most use a several-pronged approach,
including local tech schools, classifi ed
ads and specialty recruiting sites.
Montgomery, Ala.-based Four Star
Freightliner advertises its vacancies online
and recruits from Finish First, a 12-week
Daimler Truck elective training platform
at Universal Technical Institute, says Sher-
rie Moore, human resources manager.
"We fi nd our best method is word of
mouth from other techs," she says.
Al Clark, diesel tech instructor at Lane
Community College in, Eugene, Ore., says
the best way to assure dealers have access
to highly-qualifi ed applicants is personal
involvement. "You want to make sure the
industry people are getting involved in
their local college," he says.
T R U C K P A R T S & S E R V I C E | N o v e m b e r 2 0 1 4
Jason Cannon, Online Editor
JasonCannon@randallreilly.com
TECHNICIANS
WANTED
The key to
recruiting
and retaining
high-quality
technicians
is …
Part 2: Businesses
struggle to recruit
and retain quality
talent.
Note: This is the second of a two-part series on the diesel technician shortage.
Part I was published in last month's edition of Truck Parts & Service.
