CCJ

May 2015

Fleet Management News & Business Info | Commercial Carrier Journal

Issue link: http://read.dmtmag.com/i/510235

Contents of this Issue

Navigation

Page 36 of 116

WE SUPPORT: PREPASS IS PROVIDED BY HEL P INC ., THE ONLY NON - PROFIT PRE-SCREENING AND BYPASS SERVICE IN NORTH A MERIC A . 3UH3DVVNHHSVRYHUKDOIDPLOOLRQTXDOLÀHGWUXFNVRQWKH PRYHWKURXJKVDIHW\SUHVFUHHQLQJDQGE\SDVVDXWKRUL]DWLRQ DWKXQGUHGVRIZHLJKVWDWLRQVDFURVVWKHQDWLRQ)RURYHU \HDUV1RUWK$PHULFD·VEHVWÁHHWVKDYHWUXVWHGWKHVROXWLRQV SURYLGHGE\3UH3DVV'R\RXZDQWWRVDYHWLPHIXHODQG PRQH\"&RQWDFWXVWRVHHLI\RXTXDOLI\ www.PrePassNow.com | 888.361.PASS E xpanding its Uptime Solutions offering for customers, Mack Trucks announced that GuardDog Connect, its proactive integrated telematics sys- tem, now monitors critical fault codes for its mDrive and mDrive HD auto- mated manual transmissions. Critical fault codes are those that signify a major issue that could result in a vehi- cle being out of operation. "Mack's commitment to Uptime extends well beyond offering support should a truck go down," said Stephen Roy, president of Mack Trucks North America. "Through our GuardDog Connect proactive telematics solution, we can identify a problem while the truck is still up and running, allowing the customer to get the vehicle in for service before a potential breakdown would occur. Extending this service to mDrive is just another example of our industry-leading Uptime Solutions that combine technology with 24/7 live support." GuardDog Connect for mDrive and mDrive HD is available for model-year 2016 vehicles equipped with onboard diagnostics and 2015 emissions controls. The system is standard on Pinnacle, Granite, Titan and select TerraPro mod- els and is managed through Mack's Uptime Center in Greensboro, N.C. Personnel from every customer support function are located in the Up- time Center, connecting them to Mack customers and dealers with the latest telematics, communications and case management tools, enabling cross-func- tional teams to interact quickly on behalf of truck owners. – Jack Roberts Mack upgrades mDrive telematics Mack's GuardDog Connect for its mDrive and mDrive HD automated manual transmissions is available for model-year 2016 vehicles equipped with onboard diagnostics and 2015 emissions controls. GuardDog Connect protects transmissions

Articles in this issue

Links on this page

Archives of this issue

view archives of CCJ - May 2015