Truck Parts and Service | Heavy Duty Trucking, Aftermarket, Service Info
Issue link: http://read.dmtmag.com/i/638172
differential and transmission parts, Sadler Power Train has signifi cantly expanded its product offering over the years and now sells components covering nearly all light-, medium- and heavy- duty truck and trailer systems. According to second-generation Presi- dent John Sadler (son of the company's founders) Sadler Power Train's success all stretches back to that concept of loyalty. The people of Sadler Power Train are committed to Sadler Power Train, and that dedication has provided the business a steady framework from which to build on and expand. "We have so many great people across our entire operation," says Sadler, who has worked for the family business for nearly 45 years. "Our employees make our business what it is today." Sadler says the average number of years of experience for employees at Sadler Power Train is nearly a decade. There are scores of employees with more than 20 years at Sadler Power Train under their belt; so many that employee milestones are practically monthly occurrences. Sadler says he's grateful for such loyalty, and heaps a lot of credit for the company's stellar retention rate on his management team. Sadler may wield the compass, but it's his management team that steers the ship. "You have to see all of the great people I get to work with every day," he says. "To see how hard they work for this company and the great ideas they come up with for this company is amazing." He also gives a lot of credit to a culture established by his parents that still infuses the operation. Both Sadler Machine and Sadler Power Train were built on the principles of "quality products and great customer service." Sadler says every decision his parents made while running the companies were anchored by those values, and as such, they continue to guide him (and brother Tom, who runs Sadler Machine) today. Each is clear in Sadler Power Train's most recent changes and improvements. Since its fi rst Distributor of the Year nomination in 2013, Sadler Power Train has opened a new, larger parts and service facility in Davenport, Iowa, hired almost 20 new employees, rapidly expanded its online sales presence and continued to add even more product lines. Customer response to each improve- ment has been phenomenal, Sadler says. The Davenport facility opened in March 2014 to near universal acclaim — "Everyone who comes in compliments us on how nice it is," he says — and has been overfl owing with customers since day one. Sadler attributes some of that success to the building's appearance and 17 W W W . T R U C K P A R T S A N D S E R V I C E . C O M F e b r u a r y 2 0 1 6 | T R U C K P A R T S & S E R V I C E By Lucas Deal, Editor lucasdeal@randallreilly.com Sadler Power Train offers drive-in service at all four of its locations. Pictured here is its newest facility in Davenport, Iowa.