Truck Parts and Service

April 2016

Truck Parts and Service | Heavy Duty Trucking, Aftermarket, Service Info

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23 Service Bay Like ISO certifi cation, a PPAP func- tions as an easy differentiator when look- ing at a large group of suppliers. Another valuable elimination tech- nique are supplier questionnaires, which Meyer says help determine if a poten- tial source's strengths match up with a manufacturer's needs. "The potential new vendor needs to have the capabilities that we are looking for, but must also have the proper prod- uct mix," he says. "Going to a low-mix, high-volume vendor is not appropriate if you have high-mix, low-volume parts." Questionnaires also can uncover a po- tential supplier's relationship with other industry manufacturers. Some manufac- turers prefer to avoid relationships with suppliers to competitors when possible. The most common next steps in procurement plans are delivery conversa- tions and facility evaluations. Manufacturer opinions vary on which step comes fi rst, but each is designed to W W W . T R U C K P A R T S A N D S E R V I C E . C O M A p r i l 2 0 1 6 | T R U C K P A R T S & S E R V I C E in Automatic Brake Adjusters A ReAl ChoiCe Now You have There's a new name in the world of automatic brake adjusters, and it's one you know and trust. Webb Brake Adjusters offers a complete line of automatic and self-setting brake adjusters for any application. Count on Webb to deliver: • Heavy duty, high reliability brake adjusters • Proven clearance sensing design • Extra fine adjustment for optimum lining and drum wear • Single pin design helps avoid rust and corrosion • Industry leading 7 year warranty • Direct replacement for ALL clearance sensing adjusters • In Stock – Ready for immediate shipment Webb Brake Adjusters brings the same commitment to customer satisfaction that you've come to expect from the Webb name. introducing WeBB Brake Adjusters Call us at 256.735.2275 or check out our complete line and a range of technical resources at www.WebbAdjusters.com Untitled-53 1 1/25/16 1:10 PM Any component or raw material that reaches Navistar's production line has been extensively vetted. Quality and performance materials testing is an absolute necessity when bringing on a new supplier. But once a relationship is formed, manufactur- ers have varying strategies for how often product needs to continue to be tested. Testing every load, every time is cost prohibitive. Some prefer random intervals, while others test extensively early in a new supplier relationship and taper off as a sup- plier validates its performance. In cases when a test does reveal a negative result, manufacturers will again ramp up testing occurrences and update a supplier scorecard. From there it's up to the supplier to improve rapidly or be dropped by the manufacturer. And once suppliers are dropped it's unlikely that they will regain their status, manufacturers say. Navistar's James McKean says if a supplier can really turn things around and has evidence to prove it Navistar may give them a second look, "but trust me, we'll be asking to see their information" and rigorously test their products. Keeping up with quality testing

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