Fleet Management News & Business Info | Commercial Carrier Journal
Issue link: http://read.dmtmag.com/i/667099
44 COMMERCIAL CARRIER JOURNAL | APRIL 2016 technology • Lytx, a provider of video telematics, was acquired by Chicago-based private equity rm GTCR for $500 million. Lytx provides subscription-based eet safety services for more than 1,400 clients worldwide. Its agship DriveCam program combines intelligent video capture of driving events, coaching insights, eet tracking, fuel man- agement and more to help improve driver behaviors. The Lytx executive leadership team will continue in their roles. • Vigillo, provider of a Compliance Safety Accountability platform and advanced big data and data mining software products, was selected by PeopleNet, a provider of eet mobility technology,to provide CSA data for its new safety analytics dashboard. The tool is designed to allow PeopleNet's eet clients to look at onboard and external data points to focus on their riskiest drivers and proactively concentrate on eliminating unsafe operating practices. • Comdata, a provider of payment solutions for eets, now provides capabilities for Cat Scale transactions within the Weigh My Truck mobile app, allowing drivers to stop, weigh and pay at any of the more than 1,650 Cat Scale locations nationwide without leaving the cab. Comdata vali- dates that both the scales product and the individual weigh station location are open and approved for each transaction. • HighJump, a provider of supply chain management software, announced an integration with ALK Technologies' PC Miler 29 truck routing, mileage and mapping software. HighJump said its suite of transportation solutions, including Prophesy DispatchSeries Software, Proph- esy Transport and HighJump TMS, all have been enhanced to work seamlessly with PC Miler 29. • FourKites, a provider of real-time loca- tion services from more than 35 ELD/ GPS providers and driver cell phones including traditional ip phones, an- nounced that Des Moines, Iowa-based Ruan Transportation Management Systems (CCJ Top 250, No. 33) is using its load-tracking o ering throughout its business divisions. Ruan is integrating FourKites with its in-house transpor- tation management software system powered by Oracle. INBRIEF Stay Metrics enhances turnover research tools S tay Metrics announced new enhancements that focus on preventing early driver turnover. Industry studies show that nearly one-third of drivers quit within the fi rst 90 days, and half within the fi rst six months. The primary cause is unmet and sometimes unrealistic job expectations, according to ongoing Stay Metrics research of data from its motor carrier clients. "As awareness of the root cause of early driver turnover has grown, motor carriers are changing their recruiting and onboarding practices to set more realistic expec- tations with drivers for earnings, home time and other aspects of the job," said Tim Hindes, Stay Metrics chief executive offi cer. With the new enhancements to Stay Metrics' suite of orientation and onboarding surveys, Hindes said motor carriers proactively can address situations where drivers are at risk of quitting due to mismatched expectations. Stay Metrics provides the surveys separately or as part of a full service that includes an online driver rewards, engagement and analytics platform. Stay Metrics conducts a seven-day orientation survey and a 45-day onboarding survey for its clients to gather feedback directly from new drivers concerning their job expectations, experiences and satisfaction levels at critical periods in the employment lifecycle. A new enhancement to the seven-day survey compares driver pay expectations to reality. The carrier receives an immediate e-mail alert if the driver's response is not within the pay range communicated in the recruiting and orientation process, allowing them to connect with the driver more quickly to discuss possible expecta- tion disconnects. Another survey addition allows carriers to select questions tailored to commodity sectors such as dry van, fl atbed or tanker, allowing clients to track their success against their competitors. To facilitate early intervention by fl eets, the surveys also now include a fi nal ques- tion that asks drivers if they would like to be contacted by their company to address any questions or concerns. An immediate alert is sent to the client if drivers answer "yes," which so far has been 15 percent of respondents. "Combined with the other insights provided through the surveys, the alerting tool is an effective way for carriers to reach out to drivers to prevent early turnover," Hindes said. "Most often, the problems are small ones, but listening to the driver and quickly responding might be all it takes for the driver to say 'I've picked a carrier that really cares about me.' " – Aaron Huff The primary cause of early driver turnover is unmet and sometimes unrealistic job expectations, according to ongoing Stay Metrics research.