Truck Parts and Service

February 2017

Truck Parts and Service | Heavy Duty Trucking, Aftermarket, Service Info

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18 A lot of truck parts distribu- tor companies can trace their origins back to humble beginnings. Blaine Brothers might be the only one that can trace its start back to a single truck. It was 1979 when the original 'Blaine Brothers' — Rick and Fred Dally — started stocking and selling truck parts out of the bed of their 1969 Ford pickup. The entreprenuering duo was green in distribution but knew the area, and saw a need around Minnesota's Twin Cities for a mobile distributor who understood the impact delivery speed made on customer satisfaction. With their inventory on wheels, the duo quickly earned a reputation, and soon added a building to support a bur- geoning customer base and its product needs. The brick and mortar facility only further strengthened the brothers' deliv- ery capabilities, and customer satisfac- tion rates. It is the latter that continues to drive the business nearly four decades later. Now led by second-generation owner Dean Dally, Blaine Brothers, Inc., features four separate business entities with nine locations across two states. It employs more than 250 people, and other than new and used on-highway truck sales, offers nearly every product and service required in the commercial trucking industry. The diversifi ed distributor also is now the 2016 Truck Parts & Service Distribu- tor of the Year. Blaine Brothers' broad selection of services can be traced back to its found- ing. The Dally brothers rooted their business in providing quality service and building partnerships with their custom- ers, and it is because of the latter that the former has grown. Blaine Brothers refuses to let its cus- tomers down. "We work on our customers' sched- ules, not ours," Dean Dally says. "When their trucks or trailers are down we do T R U C K P A R T S & S E R V I C E | F e b r u a r y 2 0 1 7 greatness greatness into How customer satisfaction shapes the culture at Blaine Brothers Growing 2016 Distributor of the Year Winner

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