TMC Newsletter

TMC Newsletter Spring 2017

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"In January, Darren Johnson, #10779, hauled the first load for a newly acquired customer. The manager called shortly after to compliment him on a job well done. He said Darren was very professional and when he pulled the tarp off the truck, the product looked pristine and securement was top notch. Congrats to Darren for making an excellent first impression!"-Justyn Hardy, Public Relations Manager "I just took a phone call from a gentleman who has been driving busses in Florida since 1974. He said he sees our trucks daily and can pick them out because they are so clean and neat, the tarp jobs are "snapped down tight" and our drivers are the most courteous on the road. He said our pride is obvious." -Jannelle Kennedy, Safety Manager "A Shipper Manager from Owen Corp called in with a compliment, saying our drivers were very friendly and easy to work with. She said they really help make her job easy on days like today, and over all, she really appreciates TMC, our drivers, and how nice our trucks look." "I was travelling to work on I-22 this morning in Hamilton and I had a tire blow out on me and I couldn't get over to a shoulder for about a quarter of a mile. I was so scared I was going to get rear ended, but one of your trucks slowed down behind me with his emergency lights flashing and followed me really slow to make sure I was safe getting to a shoulder before going on. I was hoping you guys could reach out to Joshua Richardson in truck #10265 and let him know I am really grateful for their random act of kindness on what was a terrible morning for me. Thanks!"-Andrew L., Motorist "Tom Shirland in #10662 is a great guy and very helpful. He helped me secure a load and talked me through it. I asked him if he was a trainer, and when he told me he wasn't I said he should consider it. He gave me his phone number and has called and asked me how I was doing. He told me if I ever need anything to give him a call. Tom is a great employee and has nothing but respect for the company and the people of TMC."-Harold Hoskins, TMC Driver, #10662 Kyle Bursey, #10395, gave a new customer a very positive first impression of TMC. Their VP of Operations called to say that Kyle was extremely polite and professional while he was on site. She continued on to say she would love to load TMC trucks daily based on this first experience and thanked Kyle for his great work." -Chris Caudill, Fleet Manager "The Traffic Manager at Kloeckner Metals, Tim, called to let us know that the driver of truck 11554, Jesse Beasley, was great. He checked in and then went and helped another TMC driver roll his tarps and finish up. Tim said that was not unique because a lot of our drivers do that, but said Jesse also helped his company drivers get their loads tarped. Jesse told Tim 'the faster they get out, the faster I get in'. Tim was extremely impressed with Jesse and said to send him back every day."-Jerry Adams, Regional VP, Business Development "Nick Miller in truck #11245 was extremely helpful in teaching me how a dedicated load was operating day to day, product placement, as well directions to shipper, consignee, and routes back and forth. He always pitched in with the process of loading and/or unloading every time he and I were present at the same time. He is perfect example of a TMC professional driver. I was very impressed with his dedication to Destination: Excellence." -Philip Summerville, TMC Driver, #10969 Heard from the Road "A customer in Kentucky called in to tell us that our driver, Tyler Ferrell, #11276, that delivered today was by far the most professional driver he has ever had to deliver to him. The customer added that he asked the driver to move the load to a specific area and our driver put the load exactly where he wanted it on the first try. I sent Mr. Ferrell a message thanking him for making such a great impression." -Jerry Adams, Regional VP, Business Development "While at a rest stop on last Wednesday afternoon (1/13) (I-75 north near Chattanooga), one of your beautiful new rigs pulled in. I had to meet your driver and get a few pictures. It was Kevin Shipley in truck #10757. He lives in Atlanta and was on his way with a load to Columbus, OH. He was a very nice person and was so proud to be driving for you. I asked him how he liked driving the best rig on the road and asked if he got comments, etc. from other drivers. He said proudly "all the time"."-Gary Y., FCC Finance "Our own Jon Alo in #11604 was one of the first responders, along with three nurses and a military medic just returning from Iraq, at the scene of an car vs. bicycle accident on I-30 in Ft. Worth, TX on Monday, March 27th that occurred right in front of him. Jon has prior first responder training and was able to report the victim's injuries to medical staff to ensure swift and proper care. Jon also used his truck and trailer to block the lanes of traffic as they were going to try to land a medivac to airlift the victim. We are so grateful for employees like Mr. Alo. Situations like this can happen at any moment's notice, and while they are unfortunate events that no-one wishes to be a part of, calmly taking quick control of the situation can often mean the difference between life and death. We salute you, Jon, and thank you for representing TMC so greatly."

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