Stateways

Stateways Sept-Oct 2012

StateWays is the only magazine exclusively covering the control state system within the beverage alcohol industry, with annual updates from liquor control commissions and alcohol control boards and yearly fiscal reporting from control jurisdictions

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Virginia ABC Sales Associate Susan Senay, at the Williamsburg store, scans a bottle on the new POS system as Virginia Commissioner Sandra Canada looks on. Revamping a control state agency's computer systems is a complicated process. By Cheryl Ursin At the end of 2010, it had its new warehouse man- agement system (WMS) up and running. It plans to eventually update its systems for education, licensing and enforcement. And it is now knee-deep in replacing both its central-office system and the retail system, including the point-of-sale systems used by its 70+ agencies. The project to replace the central office and retail system alone is big. It is, according to Frank Perricone, DLC's information technology manager, "the largest IT T 24 he Vermont Department of Liquor Control (DLC) is in the midst of replacing all things tech- nological. project" the DLC has ever undertaken and possibly the largest project of any sort for the department. "This project will take several years," he said. Such change can be time-consuming, complicated and expensive. So, why do it? Hardware and software becomes obsolete. "Some of our hardware is so old that it was impossible to get replacements," said Perricone. "If we experienced certain failures, we would be in big trouble." Requirements, most notably Payment Card Industry (PCI) security standards, evolve. People's expectations, including those of customers at the point- of-sale, also change. And new systems can do things that save time and money – in the long run. All of the above was true for the Virginia StateWays s www.stateways.com s September/October 2012

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