An APEX award winner
14 consecutive years
with 28 total awards,
most in the groundwater industry.
Featured COLUMNISTS
WWJ DEPARTMENTS
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38 Drawing from the Well
By Gary Shawver, MGWC
Lessons on Fluid Drilling
Once you learn the keys to it, fluid drilling can be rewarding
and exciting.
40 Safety Matters
By Alexandra Walsh
Hand Safety Begins with the Right Glove
There are a variety of gloves out there; make sure you have
the right pair for your job.
42 Water Works
By Ed Butts, PE, CPI
Engineering of Water Systems
Part 14(c)—Submersible Pump Design, Part 3
50 People at Work
By Alexandra Walsh
HR Best Practices for Small Businesses
Follow these tips so your business can grow.
52 ACT Like a Sales Pro
By Julie Hansen
Say 'Hello' to the Conversational
Presentation
When conversing with a customer, make sure you always drive
the sale forward.
54 Engineering Your Business
By Ed Butts, PE, CPI
Well and Pump Rehabilitation
Part 2: Investigation and testing
The views expressed in the columns are the authors' opinions based
on their professional experience.
4 First Up
Working on the Edge
6 Editor's Note
Helping Create Tomorrow's Leaders
8 In This Issue
10 Guest Editorial
Four Benefits of Ongoing Employee Training
12
WWJ Closeup
Kevin McGinnis
14 Industry Newsline
Terry Morse chosen as new CEO of NGWA
22 The Log
Water quality and treatment industry BSPs
help with well rehabilitation
62 Newsmakers
Heron Instruments welcomes David Mackie
to research and product development team
63 Featured Products
66 Coming Events
68 Classified Marketplace
75 Index of Advertisers
76 June Punch List
Twitter @WaterWellJournl WWJ July 2017 3
