An APEX award winner
15 consecutive years
with 29 total awards,
most in the groundwater industry.
Featured COLUMNISTS
WWJ DEPARTMENTS
21
44 Safety Matters
By Gary Ganson, CIH, CSP
Hearing Protection Needs to Happen Now
Protecting employees on and off the job is critical
for today's workforce.
46 Drawing from the Well
By Gary Shawver, MGWC
Retaining Your Business' Most Valuable Asset
Giving the employees ownership in the company can keep
them around for years.
48 Engineering Your Business
By Ed Butts, PE, CPI
Well and Pump Rehabilitation
Part 4: Rehabilitation techniques and improving efficiency
in wells
56 People at Work
By Alexandra Walsh
Fighting Apathy with Appreciation
Engaged employees are good for the bottom line.
58 ACT Like a Sales Pro
By Julie Hansen
All Questions Are Not Created Equal
It's important you have a strategy for customers' questions
that come your way.
The views expressed in the columns are the authors' opinions based
on their professional experience.
4 First Up
Tight Quarters
6 Editor's Note
Answer Low Bids with a Head Held High
8 In This Issue
10
WWJ Closeup
Chip Nelson Jr.
12 Industry Newsline
NGWA seeks volunteers to review
water well construction standard
18 The Log
Protect Your Groundwater Day
is September 5
60 Newsmakers
Xylem Inc. receives employee
engagement award
62 Featured Products
66 Coming Events
68 Classified Marketplace
75 Index of Advertisers
76 Punch List
Twitter @WaterWellJournl WWJ September 2017 3
