Aggregates Manager Digital Magazine
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kept open until every associate either had a job or said they no longer required assistance. Values based leadership also transformed how Luck Stone approaches zoning and permitting issues. Traditionally, the company identified potential reserves, talked to the homeowner, drilled samples, and met with supervisors to gauge support. If supervisors supported site development, Luck Stone would move as quickly as possible to the application process. Today, it continues to identify and verify reserves and work with home- owners, however, it now seeks community involvement through feedback sessions and dialogue. It assesses community goals and concerns before proceeding. "We do all of that work, which, at times, can take years, before we go to zoning and permitting hearings," Luck says. "What we have found is that we have been much more warmly received. People find us much more transparent, much more honest. We've used creativity in the process of addressing their con- cerns. We've used leadership. We've shown them that we have high integrity and commitment. We did not do that before we had our values so clearly articulated." Measuring the results While some skeptics may question whether a people-based fo- cus can truly impact the bottom line, Luck Companies regularly sees the results of its values based leadership focus. "It is very well researched and documented that — when you have a leader who has high leadership skills, high clarity around their values, and people who work in alignment with that — the performance of the team will be at least 10 to 20 percent higher than a team that's not aligned and not well led," Luck says. "What happens is that associates are happy at work, they are engaged in their work, they innovate, and they take better care of customers." Many companies have a number of million-dollar ideas that are dormant within their people, he says. Associates don't bring them forward because they don't feel that they are supported or that leadership is open to their ideas. "What we have seen is that when you put leadership in place that opens up the cul- ture, opens up communication, and provides trust, associates' engagement and enablement increases," he says. "On a daily, monthly, yearly basis, there are thousands of things that have been improved — starting on the front lines — that have had a dramatic impact on the company." Expanding the impact During recent years, Luck Companies has been taking its mes- sage about value based leadership outside the walls of its own companies. In October 2011, it held a leadership symposium in Washington, D.C. Further events are planned for AGG1 in San Antonio on March 18, 2013; in New York City in 2014; and in an international venue in 2015. Executives have also been DO YOU BUY SHAFT MOUNT REDUCERS FOR AGGREGATE & CONCRETE EQUIPMENT??? NOW IN STOCK BOTH LINES OF SHAFT MOUNT REDUCERS! "THE ORIGINAL" Shaft Mount Reducer - Sizes 2 through 9 available - 15/1 and 25/1 ratios in stock - Drop-in replacement for all major makes - Tapered bushing kits, backstops, motor mounts & belt guards available - All units now stocked in 8 regional warehouses - 2 year warranty "THE ULTIMATE" Shaft Mount Reducer - Sizes 2 through 9 available - 15/1 and 25/1 ratios in stock - Drop-in replacement for all major makes - For the toughest applications where only the highest quality will do - Made in Taiwan (the highest level of manufacturing expertise) - 3 year warranty! PLEASE CALL NOW FOR THE LOWEST MARKET PRICES! WorldWide Electric Corporation Phone: 1-800-808-2131 Ext. 5 www.worldwideelectric.net 14 AGGREGATES MANAGER December 2012