September 2014

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September 2014 www.cedmag.com Since 1920 2IÀFLDO3XEOLFDWLRQRI www.aednet.org Your customers depend on field technicians' unique, think-on-your-feet skills – and those mobile employees of yours depend on their trucks and technologies. Since 1920 2IÀFLDO3XEOLFDWLRQRI www aednet org Plus: 20 How Mike Thompson fought the 'no-growths' and won 30 Have you noticed all the new CEOs? 38 Guess who could get your rental machine if the customer defaults Your customers depend on field technicians' f Smart Field Service

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