Board Member Profile:
Earl Eutsler
In more than 12 years with the District
government, Earl Eutsler has contributed
to the general professionalization of the
institution. When he started with DDOT's
Urban Forestry Administration in early
2004, he was one of only five arborists
on staff. Thousands of dead street trees
citywide led to requests for service
by residents, which were often never
inspected. Each year, more trees were
removed than planted. At that time, the
program barely managed to mitigate the
most hazardous trees in its population.
Mr. Eutsler who has a bachelor's from
St. Mary's College, began at DDOT as
a Tree Maintenance Control Monitor
where he had an opportunity to see
the shortcomings of the agency and
to view the types of business process
improvements needed to reshape the
organization. By developing an inclu-
sive culture, where every team member
contributes to developing protocols for
carrying out the agency's duties, he
helped to build a nimble, passionate and
innovative division, where the Urban
Forestry Administration continuously
seeks improvements and efficiencies.
Today, service requests generated
through the citywide call center are
now resolved in record time, even as
request volumes increase. While at
DDOT, Mr. Eutsler earned a master's
in environmental science and policy
from John Hopkins University.
By developing an inclusive
culture, where every team
member contributes to
developing protocols,
Earl helped to build a
nimble, passionate and
innovative division.
www.urban-forestry.com 27
