Water Well Journal

May 2020

Water Well Journal

Issue link: https://read.dmtmag.com/i/1236462

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An APEX award winner 17 consecutive years with 31 total awards, most in the groundwater industry. Featured COLUMNISTS WWJ DEPARTMENTS 42 People at Work By Alexandra Walsh When Employees Can't Work from Home Businesses that must interact with customers should follow these five tips. 44 Engineering Your Business By Ed Butts, PE, CPI Irrigation Fundamentals Part 13, Soil Moisture Measuring Methods and Efficiency 52 Safety Matters By Alexandra Walsh Seven-Step Accident Investigation Checklist The key is to search for the root cause and take actions. 54 Drawing from the Well By Gary Shawver, MGWC The Importance of Customer Service Stand out and give that old-fashioned customer service that built many great businesses. The views expressed in the columns are the authors' opinions based on their professional experience. 4 First Up Following COVID-19 Recommendations 6 Editor's Note Working When the World Stopped 8 In This Issue 10 WWJ Closeup Adam Hobson, In-Situ Inc. 12 Industry Newsline Congress passes COVID-19 economic stimulus bill 18 The Log NGWA creates COVID-19 Resource Center 20 Now on Water Well Journal.com 56 Industry Newsmakers Central Mine Equipment Co. launches new website 58 Featured Products 64 Coming Events 65 Classified Marketplace 71 Index of Advertisers 72 Punch List Twitter @WaterWellJournl WWJ May 2020 n 3 23

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