An APEX award winner
17 consecutive years
with 31 total awards,
most in the groundwater industry.
Featured COLUMNISTS
WWJ DEPARTMENTS
42 People at Work
By Alexandra Walsh
When Employees Can't Work from Home
Businesses that must interact with customers should follow
these five tips.
44 Engineering Your Business
By Ed Butts, PE, CPI
Irrigation Fundamentals
Part 13, Soil Moisture Measuring Methods and Efficiency
52 Safety Matters
By Alexandra Walsh
Seven-Step Accident Investigation Checklist
The key is to search for the root cause and take actions.
54 Drawing from the Well
By Gary Shawver, MGWC
The Importance of Customer Service
Stand out and give that old-fashioned customer service that
built many great businesses.
The views expressed in the columns are the authors' opinions based
on their professional experience.
4 First Up
Following COVID-19 Recommendations
6 Editor's Note
Working When the World Stopped
8 In This Issue
10
WWJ Closeup
Adam Hobson, In-Situ Inc.
12 Industry Newsline
Congress passes COVID-19
economic stimulus bill
18 The Log
NGWA creates COVID-19 Resource Center
20 Now on Water Well Journal.com
56 Industry Newsmakers
Central Mine Equipment Co. launches
new website
58 Featured Products
64 Coming Events
65 Classified Marketplace
71 Index of Advertisers
72 Punch List
Twitter @WaterWellJournl WWJ May 2020 n 3
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