Water Well Journal
Issue link: https://read.dmtmag.com/i/1330849
WWJ: Can you describe the machinery you use on the shop floor to repair bits? Jackson: Unfortunately, this is com- mercially sensitive information to share, but rest assured we have specialist equipment to look after our customers' products and ensure they are maintained to the highest level for maximum drill- ing efficiency. WWJ: Which drill bit designs are you most excited about in 2021? Jackson: We have a new product being launched called the Rock Buster Extreme. Please keep up to date with Infinity's social media channels for more information. WWJ: What adaptations have you made during the COVID-19 coronavirus pandemic that will remain in the future in your company? Jackson: We have made a number of permanent changes including more cus- tomer resources online, technology for staff working remotely, and increased health and hygiene in the manufacturing facility. Some of the changes in the facility include a provision of gloves, hand sani- tizer, and wipes; social distancing where possible; an enhanced area cleaning regime; and an alteration of the layout to the break rooms. WWJ: Lastly, what are the great- est challenges facing drill bit man- ufacturers today? Jackson: COVID-19 has obviously been a big challenge for the industry as a whole. This includes difficulties with being able to meet face to face with customers and suppliers to lack of trade shows and exhibitions. Rising costs are another great chal- lenge for manufacturers at the moment. This includes raw material increases and other indirect costs such as insurance and labor costs. WWJ Twitter @WaterWellJournl WWJ February 2021 n 27 Thad Plumley is editor of Water Well Journal and director of publications at the National Ground Water Association. He can be reached at tplumley@ ngwa.org, or (800) 551-7379, ext. 1594. Infinity Tool Mfg.'s bits and drilling products are made at its facility in Benton, Illinois. 866-851-2227 | www.centennialplastics.com 01/2017 Meets Buy America Act requirements. EarthLoops ™ from Centennial Plastics, Inc. are the Gold Standard for geothermal heat pump installations! » EarthLoops ™ are factory pressurized and sealed with our exclusive test-caps to prevent leaks and contaminants. » Bullet ™ U-Bend fi ttings are designed for easy installation, and are securely butt-fused to EarthLoops. ™ Look for the unique bullet shape! » The pipe identifi cation code and bore depth are permanently heat-indented for easy identifi cation. » Coils of EarthLoops ™ are securely stretch-wrapped and banded for safe delivery. » Our large inventory of EarthLoops ™ assures fast order turnaround. Insist on EarthLoops ™ with the Bullet ™ U-Bend fi ttings for all your geothermal heat pump installations! ONLY FROM: Bullet ™ U-Bend Fitting Exclusive Test-Cap Technology ®