DEPARTMENTS & COLUMNS
IN THIS ISSUE
EDITORIAL OFFICE
1030 W. Higgins Road, Suite 230
Park Ridge, IL 60068
Visit us online: www.specialty-coffee.com
Editor
Jeremy Nedelka
(203) 855-8499 x213
jnedelka@specialtyim.com
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CoffeeBreak Q&A
Jack's Blend
Paula Kapacinskas
(847) 720-5619
pkapacinskas@specialtyim.com
Briggo's new automated barista.
By Melissa Niksic
Emotions and customer retention.
By Jack Groot
Helping young people and doing good
by serving customers.
By Emily McIntyre
12 Brew News
12 Calendar
List Rental & Reprint Services
Cheryl Naughton
(678) 292-6054
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29 Advertiser Index
30 Supplies and Services
DIGITAL CONTENT
Production Manager
Mary Jo Tomei
Sales Managers
Brian Grau
(314) 487-6568
bgrau@specialtyim.com
10 Shop Secrets: Curt's Cafe
WE'RE SEARCHING FOR THE
"GREENEST" COFFEE SHOPS!
Announcing the first annual Greenest Coffee
Shop Awards, an annual contest from Specialty
Coffee Retailer. In the December issue, we'll
be profiling and honoring shops from around
the country (and the world) that demonstrate
environmental responsibility. For more details
about the awards, see the ad on page 27 or
visit www.specialty-coffee.com. Entries may
be submitted by coffee shop owners or the vendors that do business with a shop.
Awards will be given to independent shops and chains. Don't miss out - enter today!
SUBSCRIBE TO THE WHAT'S BREWIN'
E-NEWSLETTER
Visit www.specialty-coffee.com for more information on how you can sign up for our
twice-monthly email newsletter, What's Brewin'. It contains the latest digital updates
you might have missed, plus exclusive content you won't find anywhere else.
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Art Director
Kathleen Sage
Group Publisher
Charles Forman
cforman@specialtyim.com
Contributing editors
Jack Groot, Maura Keller, Emily
McIntyre, Melissa Niksic,
Brenda Porter-Rockwell,
Brenda G. Russell
EDITORIAL ADVISORY BOARD
Jason Burton, lab5702
Desiree Farden, Cappuccine
Jack Groot, JP's Coffee And Espresso Bar
Wes Herman, The Woods Coffee
Meghan Hubbs, Equal Exchange
Rob Jeffries, North Atlantic Specialty Bag
Craig Min, LAMIL Coffee
Lon LaFlamme, Dillanos Coffee Roasters
Kate LaPoint, Sound Provisions, Inc.
Joe Monaghan, La Marzocco
Tom Palm, Design & Layout Services
Steve Schnitzler, Port City Java®
Andi C. Trindle, Atlantic Specialty Coffee
Bill Waddington, TeaSource
SUBSCRIPTION INFORMATION AND REQUESTS
Phone (845) 856-2229
Fax (845) 856-5822
Subscriptions: $39 for one year, $61 for two years, U.S.; $48
for one year, $72 for two years, Canada; $110 for one year, all
other countries (includes airmail postage). Single copies $10
each; Annual Buyers Guide $25. Payable in U.S. funds only.
Customer Service: (847) 763-9565
PRESS RELEASES: Press releases on supplies, services and
new products are welcomed and encouraged. Direct them
to Specialty Coffee Retailer. Color print photography is
preferred, slides and transparencies are accepted. Specialty
Coffee Retailer reserves the right to edit all submissions.
Specialty Coffee Retailer (ISSN 1077-3460) is published monthly
by Specialty Information Media, 1030 W. Higgins Road, Suite 230,
Park Ridge, IL 60068. Copyright© 2013 by Specialty Information
Media. Postmaster please send address corrections to: Specialty
Coffee Retailer, P.O. Box 4290, Port Jervis, NY 12771. Periodicals
postage paid at Port Jervis, NY and additional mailing offices.
