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h-Y SUPERVISOR OFFERED ME THE OPPORTUNITY TO
ATTEND THIS COURSE FOR SEVERAL YEARS BUT ) KEPT PUTTING
IT OFF SAYING @-AYBE NEXT YEAR 4HE THOUGHT OF -&) AND
BEING AWAY FOR A WEEK INTIMIDATED ME BUT AT WEEKS
END ) WAS SURPRISED AT HOW SAD ) WAS TO BE LEAVING
)T WAS A REAL TREAT MEETING THIS FINE GROUP OF FRIENDS
THAT ) FOUND AT -&) ) CANNOT WAIT TO SEE WHAT THIS
WEEK OF TRAINING WILL HELP ME ACCOMPLISH IN MY FUTUREv
"ETH 0ESKE 5RBAN &ORESTRY 0ROGRAM 3PECIALIST #ITY
OF "ISMARCK .ORTH $AKOTA
h) WAS A BIT SKEPTICAL ABOUT -&) AT FIRST ) WASNT
SURE THAT IT WAS SOMETHING WORTH MY TIME ) WAS WRONG
4HIS IS EXACTLY THE KIND OF TRAINING THAT ) NEEDED AND
IT WAS WELL WORTH THE TIME TAKEN OUT OF MY SCHED
ULE TO ATTENDv2YAN 2USSELL (ORTICULTURIST #ITY OF
#OLUMBIA -/
h4HE MOST SIGNIFICANT IMPRESSION THAT ) TAKE
AWAY FROM -&) IS THAT THE WHOLE EXPERIENCE WAS
POSI
TIVE AND GOOD .EVER ONCE DID WE FOCUS ON NEGATIVE
ISSUES OR ATTEMPT TO ASSIGN BLAME FOR PAST PROBLEMSv
+EN $ANSER #HAIRMAN OF .ORFOLK 4REE #OMMISSION
.ORFOLK 6!
TECHNOLOGY MAY CHANGE,
BUT CLIENT SERVICE SHOULDN'T
Send
Client: We like your UTC
proposal, but can you quantify
stormwater benefits?
DRG: Absolutely. I'm happy to
share real examples from our
projects.
Client: How about a prioritized
planting plan and some public
relations work?
DRG: We have solutions in both
areas. Let's discuss at your
convenience.
Client: Sounds great! I'm
glad I connected with Davey
Resource Group!
