CED

Contents JUNE 2014 Vol. 80, No. 6 June 2014 | Construction Equipment Distribution | www.cedmag.com | 3 FEATURES 600 22 nd Street, Suite 220 Oak Brook, IL 60523 630-574-0650 fax 630-574-0132 www.aednet.org FROM THE COVER Editorial Team Executive Editor and Director of Programs KIM PHELAN kphelan@aednet.org Contributing Editor JOANNE COSTIN pr@aednet.org Graphic Production EVA BELMONTE design@aednet.org eva@neggie.net Columnists GARRY BARTECKI Financial Consultant to the Construction Equipment Industry CHRISTIAN KLEIN AED Vice President of Government Affairs ELI LUSTGARTEN ESL Consultants RON SLEE R.J. Slee & Associates Advertising Contacts Vice President–Sales/ Publisher DAVID W. GORDON 800-388-0650 ext. 334 dgordon@aednet.org Advertising Sales Manager ALBERT J. RAMIREZ 800-388-0650 ext. 311 aramirez@aednet.org Production Manager MARTIN CABRAL 800-388-0650 ext. 313 mcabral@aednet.org Award Winning Rebuilding in Product Support DEPARTMENTS Inside AED 8 Groundwork 14 Industry Beat 16 Advertisers' Index 63 Dealer Data 64 COLUMNS From the Chairman 5 My favorite AED event, and why you should never miss it Editor's Note 7 Feed young leaders – birth and ability aren't enough. On the Numbers 53 A plausible plan to solve your absorption gap Business Outlook 55 Off to a stumbling start, but there's time to catch up Aftermarket 57 Turn away service work and you create another competitor. View From the Hill 59 The real reason U.S. economy is still limping. Top-Down and Bottom-Up 44 One dealership's positive results with redefining and realigning leadership and decision-making autonomy throughout 18 locations. The Future of Coal in a 'Fuel Du Jour' World 38 Costs, competive natural resources, and carbon capture – mix them together and U.S. coal market turns to vapor. SWIPED! 30 CED examines why theft activity only seems to decline when machine populations in the field wane, and why manufac- turers struggle to engage in the battle of prevention. Canadian Tire Recycling and Ontario's Big Fat Fees 26 'Most extensive' off-road recycling program is also the most expensive – dealers and end users wonder if there's a better way. Plus: Play It Safe: He Came in For Parts, Now There's a Lot More to Fix – Find Out What Happened 24 You Can't Beat Risk– So Manage It 48 Closer Look: Bell Trucks: Back in the U.S. 50

• Cover
• FEATURE: Canadian Tire Recycling and Ontario's Big Fat Fees- 'Most extensive' off-road recycling program is also the most expensive- dealers and end users wonder if there's a better way.
• FROM THE COVER: SWIPED! CED examines why theft activity only seems to decline when machine populations in the field wane, and why manufacturers struggle to engage in the battle of prevention.
• FEATURE: The Future of Coal in 'Fuel Du Jour' World- Costs, competive natural resources and carbon capture- mix them together and U.S. coal market turns to vapor.
• FEATURE: Rebuilding Leadership in Product Support: Top-Down and Bottom-Up: One dealership's positive results with redefining and realigning leadership and decision-making autonomy throughout 18 locations.
• Closer Look: Bell Trucks: Back in the U.S.
• You Can't Beat Risk- So Manage It
• Play It Safe: He Came in For Parts, Now There's a Lot More to Fix- Find Out What Happened
• From the Chairman: My favorite AED event, and why you should never miss it
• Editor's Note: Feed young leaders- birth and ability aren't enough.
• On the Numbers: A plausible plan to solve your absorption gap
• Business Outlook: Off to a stumbling start, but there's time to catch up
• Aftermarket: Turn away service work and you create another competitor.
• View From the Hill: The real reason U.S. economy is still limping.
• Inside AED
• Groundwork
• Industry Beat
• Advertisers' Index
• Dealer Data