CED

New Partnership Program AED Chooses Altus Global Trade Solutions Altus Global Trade Solutions is a full-service collection agency that provides AED members with a powerful infrastructure, sound business ethics and strong investigative experience. These services can be tailored to each member's needs to help control past due accounts both domestic and international. The "I.N.C." Approach to Collections Investigation Sophisticated investigative resources to gather and analyze information for optimal results. Negotiation Financial information and pertinent facts that we research and gather enable our collectors to negotiate from a position of strength. Collection Our approach combines state-of the-art technology and resources with expertise, experience and finesse. Networks Our investigative divisions enhance our ability to collect worldwide through our field investigative network, financial profile, and our international network, the largest in the world. Client Services We offer several specialized services to our clients: Fast Track Remit, Recovery Task Force, On-line Stat, Business Activity Scan and Education Services, all designed to help facilitate your debt recovery process. Altus is a member of the Commercial Law League of America, the Commercial Collection Agency Association of the Commercial Law League of America and the International Association of Commercial Collectors. About Altus Altus is a global provider of credit insurance and credit management solutions, serving 135,000 companies in over 90 countries. For more information on our products and services, please contact us. Monique Alexander Association Partnership Director Tel: (800) 318-6494 X2212 Fax: (206) 337-5295 Email: Monique Alexander@TrustAltus.com www.TrustAltus.com

• Cover
• FEATURE: Canadian Tire Recycling and Ontario's Big Fat Fees- 'Most extensive' off-road recycling program is also the most expensive- dealers and end users wonder if there's a better way.
• FROM THE COVER: SWIPED! CED examines why theft activity only seems to decline when machine populations in the field wane, and why manufacturers struggle to engage in the battle of prevention.
• FEATURE: The Future of Coal in 'Fuel Du Jour' World- Costs, competive natural resources and carbon capture- mix them together and U.S. coal market turns to vapor.
• FEATURE: Rebuilding Leadership in Product Support: Top-Down and Bottom-Up: One dealership's positive results with redefining and realigning leadership and decision-making autonomy throughout 18 locations.
• Closer Look: Bell Trucks: Back in the U.S.
• You Can't Beat Risk- So Manage It
• Play It Safe: He Came in For Parts, Now There's a Lot More to Fix- Find Out What Happened
• From the Chairman: My favorite AED event, and why you should never miss it
• Editor's Note: Feed young leaders- birth and ability aren't enough.
• On the Numbers: A plausible plan to solve your absorption gap
• Business Outlook: Off to a stumbling start, but there's time to catch up
• Aftermarket: Turn away service work and you create another competitor.
• View From the Hill: The real reason U.S. economy is still limping.
• Inside AED
• Groundwork
• Industry Beat
• Advertisers' Index
• Dealer Data