TABL E OF C O N T E NT S Featuring
12 Fuel Oil News’ Tradeshow Wrap-Up NAOHSM’s final show and NEFI
16 Water Heater Roundup A review of direct- and indirect-fired units as well as solar systems,
plus accessories, for domestic hot water 11 12
18 Propane Products and Services Directory Companies providing propane-related products and services
for our readers
24 Has Business Changed? Charles Bursey talks about the current state of the oil industry
26 It happened to you? Me too! John Griffin shares a couple of crazy service calls
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12 The final National Association of Oilheating Service Managers Annual Convention and Trade Show was held May 22-26, 2011 in Hershey, Penn. Readers shouldn’t be sad at the news. The show will be around next year, but under a new name.
DEPARTMENTS 3 Dateline & News
10 Calendar 21 Classified Advertising 25 Advertisers’ Index
COLUMNS 6 Editorial
24 26
Has Business Changed? by Charles Bursey
It happened to you? Me too! by John Griffin
ON THE COVER
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JULY 2011 | FUEL OIL NEWS | www.fueloilnews.com