Issue link: https://read.dmtmag.com/i/378880
Service in Spare Parts From its inception, Patriot Engineering has strived to partner with the major American and Brazilian OE manufacturers in the automotive industries to provide the fi nest and most reliable AsZ products. Integrated into the design and engineering of every part is the component's function, aiming to recreate fl uid machinery dynamics with replacement spare parts. Each part has its own liability in a high performance setting and this same philosophy underlies PES' commitment to providing absolute excellence. PES' duty to its customers is to continue to meet the new challenges that arise with advance- ments in machinery. Research and Development department monitors the new applications in the market and is able to respond to evolving aftermarket needs for spare parts by developing new product lines. PES' confi dence in the quality of AsZ products is seen in its commitment to service after sale. Parts are guaranteed by OE supplier warranty to be free from defects in workmanship and material under normal usage and service, coverage extends two years for engine parts and one year for all other parts. Our strong ties with trusted suppliers permit transparency with customers via sharing information regarding parts origin and manufacturer. Well-studied market analysis and purchasing strategies allow for competitive pricing that permit wholesalers to grow and aid end-users with cost-eff ectiveness while maintaining quality. Continued on page 26 I DA U N I V E R S A L S e p te m b e r - O c to b e r 2 0 1 4 25