Issue link: https://read.dmtmag.com/i/417162
ABOVE A CNG-fueled Model 320 in a front-end commercial application. BELOW Another Model 320 deftly handles residential col- lection duties for CR&R Waste and Recycling Services in a side-load configuration. "What we've come to know over the years is that Peterbilt is all about the details. They think about a lot of things other companies don't think about, and it shows in the product." Alvarez says the Model 320 is popular with operators. "Obviously, the customer comes first in our business, but next comes the driver," he says. "We want them to be working in as comfortable an environ- ment as possible. "So when Peterbilt first came out with the new 320, we brought one in here and had the drivers just climb all over it, tell us what they liked, what they didn't. They liked the new cab. They liked the new windows, and the improved visibility. And the turning radius is sharper." Adds Ronnenberg, "Frank and I got to go to the factory and watch our trucks being built. It was fascinating to watch their processes. And as big as Peterbilt is, we could ask them right there about various features that were specific to our needs. "That's what I like about Peterbilt. They listen to us."