Issue link: https://read.dmtmag.com/i/42533
MICHELIN ® PREMIERELITE MICHELIN® ™ MICHELIN O COMMERCIAL SERVICE NETWORK™ O E SERVICE OFFER COMPARISON MATRIX C I V MICHELIN PREMIER ™ ® MICHELIN PREMIER ™ V O O O E C I V V MICHELIN PREMIER ™ CONSISTENT SERVICE Dealer Capabilities + Audit Fleet Satisfaction Survey TIA Trained Technicians EMERGENCY ROAD SERVICE No Dispatch Fee* ERS Fleet Profile Event View Finder Nationwide Coverage ERS Response Time** 2 Hour Roll Time Target Consistent Pricing on the Road† Detailed Monthly ERS Report ONLINE REPORTING New Online Fleet Reports Easy to use Dashboards/Reports Comprehensive Network Information Purchase Summary Reports Example: Budgeting MICHELIN® Retread Tech. Operation Reports Example: Summary, Repair, Reject, Scrap Warranty Reports Report Analysis Training SERVICE MANUAL Quick Reference Service Manual Interactive Online Full Service Manual Regular Service Manual Updates Changes Communicated Across Service Network Dealers Changes Communicated Across Fleet Terminals www.michelintruck.com MICHELIN NORTH AMERICA, INC., Greenville, South Carolina, USA An Equal Opportunity Employer Copyright © 2011 Michelin North America, Inc. All rights reserved. The Michelin Man is a registered trademark owned by Michelin North America, Inc. X O ® MICHELIN ® PREMIERELITE ™ MICHELIN PREMIER ™ O X E C I V PREMIERELITE MICHELIN X O E X X X X X E C I V MICHELIN ® PREMIERELITE ™ ® ™ X X X C I V MICHELIN X PREMIER ™ ® X X X X X X X X X X X X X X X X X X X X X X X WEB BASED TRAINING MICHELIN Course Offering Fundamentals of Tire Wear Course TIA Commercial Road Service Safety TIA Tire Mounting and Dismounting TIA Wheel End Safety Driver Tire/Wheel Pre-Trip Inspection Scrap Tire Analysis Training Vibration Diagnostics Element K® Available for Purchase O E Available for Purchase C I Available for Purchase MICHELIN PREMIER ™ Available for Purchase O E Available for Purchase C MICHELIN I ® Course Offerings Business Fundamentals Business Work Environment + US Employment Law Business Software Occupational Safety Reporting Training/Tracking Employee Training Certificates Comprehensive User Tracking Reports PREMIERELITE V Available for Purchase Available for Purchase Available for Purchase Available for Purchase X ™ Included for Multiple Users†† Included for Multiple Users†† ® V Included for Multiple Users†† Included for Multiple Users†† O ® V I MICHELIN ® I PREMIERELITE ™ V O E C I C C E E ® I MICHELIN® COMMERCIAL SERVICE NETWORK™ E C ® PREMIERELITE ™ E Included MICHELIN C ® I PREMIERELITE Available for Purchase ™ V Included for Multiple Users†† Included for Multiple Users†† Included for Multiple Users†† Included for Multiple Users†† Included for Multiple Users†† Included for Multiple Users†† Included for Multiple Users†† X X * No dispatch fee for North American Fleet Account Customers or MICHELIN Advantage Program Members who purchase MICHELIN tires during their service call. Nominal fee for all others. ** Within 25 miles. Exclusions may apply during rush hour in large metropolitan areas, inclement weather, and/or in the case of extensive tire/vehicle damages. † Tire pricing based on each fleet's NAFA or Advantage Program contract. †† Incremental Fee Beyond 20 Users per Month R E F F R E F F R R E R E S R E R E F F F F E F R E F F F S R R E S R E S F R E F F S S R R E S E F F R E F F S E R E E R R E F R R E S E F F R E F F S E R R E S R E S