Fuel Oil News

Fuel Oil News November 2011

The home heating oil industry has a long and proud history, and Fuel Oil News has been there supporting it since 1935. It is an industry that has faced many challenges during that time. In its 77th year, Fuel Oil News is doing more than just holding

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TABL E OF C O N T E NT S Featuring 16 Part 1: Tune Up Your Service Department This is part 1 of a 3 part series on how to increase profits and customer satisfaction for service departments 18 Making a Better Circulator Improving efficiency is not only useful in the field, but in the ware- house as well ON THE COVER 10 16 22 Oil Burner & Accessories Roundup An overview of the new technologies available in oil burners and components 26 To train, or not to train? Charles Bursey on the importance of training 30 Why do we need a draft regulator? John Griffin discusses what the draft regulator does In the Literature Showcase: "Using Biofuel in Oil-Fired Systems" by Danfoss 18 22 Check out the latest and greatest in oil burners and accessories offerings in this year's roundup, featuring products from Honeywell, RW Beckett, Carlin and more. DEPARTMENTS 3 Dateline 4 Calendar 10 News 27 Classified Advertising 29 Ad Index COLUMNS 8 Editorial 26 Charles Bursey, Sr. 30 John Griffin 6 NOVEMBER 2011 | FUEL OIL NEWS | www.fueloilnews.com 9 The Fall Literature Showcase 16 Tune Up Your Service Department 18 Making a Better Circulator www.fueloilnews.com NOVEMBER 2011

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