First Class

Spring 2015

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to drive, and the interior design is very focused on the comfort of the driver. We are a firm believer that a happy, comfortable employee will be an effi- cient employee. "And with the proven reliability of the Peterbilt product, they provide the security and safety that our custom- ers and employees require. That's the draw." Maintenance, provided by a GardaWord service network of 45 hub locations in North America, is greatly simplified by the commitment to the Model 330. "The maintenance is easily teachable because there's only one type of vehi- cle," says Roberge. "So we improve ser- vice efficiency. We've also significantly reduced the parts inventory. And since it's the same truck, it's easily rolled out to our branches as well." Benefits of partnership Cretier, too, has a hands-on under- standing of the benefits of the Model 330 in the field. But from his position he also has an understanding of the benefits of a single-source partnership. He dismisses the notion that buying from multiple suppliers could improve his leverage. "That's an old way of doing busi- ness," he says. "If you've done your due diligence, if your partner is reputable, you commit to the relationship as we have with Peterbilt. You'll get better qual- ity and value in the end. "The trucks — and our relationship with Peterbilt — are so important to our business," he adds. "They're not the cen- ter of the business anymore — they are what cements each side of the business to each other. We could not do what we do without a quality vehicle." FC 14 l FIRST CLASSCLASS Save Money with Cold LNG Fuel 1-855-978-9464 » sales@westport.com » westport.com/iCEPACK The Westport iCE Pack ™ LNG Tank System is perfectly matched to work with the Cummins Westport ISL G and ISX12 G natural gas engines. Guaranteed Fuel Delivery to Engine Increased Range Faster Fueling Longer Hold Times WE ARE THE NATURAL GAS TECHNOLOGY EXPERTS "The trucks — and our relationship with Peterbilt — are so important to our business... They are what cements each side of the business to each other. We could not do what we do without a quality vehicle."

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