Issue link: https://read.dmtmag.com/i/488002
Darrin Siver General Manager Custom-Driven Solutions Editorial director: Derek Smith • Editor: Bill Laste • Client services manager: Cyndy Moylan • Publisher: Pete Sobic First Class is published by Northbrook Custom Media, a division of Randall-Reilly Publishing Company, LLC, on behalf of Peterbilt Motors Company and its dealers. Editorial office: 21420 W. Greenfield Ave., New Berlin, WI 53146. Phone (262) 650-9260. Printed in the U.S., copyright 2015. Postmaster: Send form 3579 to 21420 W. Greenfield Ave., New Berlin, WI 53146. One-year subscription in the U.S. $12.00; $15.00 in Canada; $25.00 all other countries payable in U.S. funds. "Agreement Number 40732015". Change of address or undeliverable copies should be sent to: 1415 Janette Ave., Windsor, Ontario, N8X 1Z1 Canada. P eterbilt owners understand that the specifi cation and build process is truly, uniquely Peterbilt. From the time we listen to and fully understand your specifi c application, you know that Peterbilt will deliver a custom solution for your truck- ing needs. However, customization goes beyond spec'ing aluminum for the weight-con- scious or aerodynamic enhancements to improve fuel economy. For example, when a unique mixer drum confi guration on new Model 567s for Lafarge required a special spring installation, Peterbilt engineers were quick to come up with a solution (page 6). GardaWorld, the North American leader in cash services, put a different spin on customization in order to ensure operational and maintenance effi ciency. GardaWorld management wanted a common spec on virtually all 1,000 Peterbilt Model 330s they'll be taking delivery on over the next several years (page 10). GardaWorld sought customization in the production process. So they partnered with Peterbilt and a local armored-vehicle body builder to ensure just-in-time delivery of their vehicles. This helped maximize their own operational effi ciencies, knowing they could forecast the rollout of new vehicles years in advance. "What I wanted to fi nd was a company that was interested in building a new kind of partnership, who would transform and develop new effi ciencies in the way we built and took delivery of our trucks," says GardaWorld founder and CEO Stephan Cretier. "If you've done your due diligence, if your partner is reputable, you commit to the relationship as we have with Peterbilt." At Peterbilt, we are pushing custom solutions to a whole new level — and with that, a whole new level of customer satisfaction. FIRST CLASS l 5 "If you've done your due diligence, if your partner is reputable, you commit to the relationship as we have with Peterbilt."