Issue link: https://read.dmtmag.com/i/514191
32 • JUNE 2015 • WORLD FENCE NEWS Importance of ADA compliant job descriptions continued from previous page and other crew/yard/production/staff members in all departments. • Makes it understood that the customer is our first priority and that each employee is here to support that priority. • Attends, when required, regular management meetings and keeps re- porting employees informed on those matters that affect the successful per- formance of their jobs and to ensure proper interaction between depart- ments. • Maintains an appearance appro- priate for the position and situation. • Is alert to opportunities to change equipment, computers, meth- ods, processes, and procedures, which can benefit the company. Researches and develops any im- provements or changes in fence instal- lation policies. • Ensures that all government and company requirements relating to safety, health, and environment are strictly adhered to and enforced. • Establishes and maintains ade- quate controls to safeguard the inven- tory and minimize handling, storage, and damage costs. • Is qualified to operate all power and hand tools required for the suc- cessful completion of any fence in- stallation job, various power saws and drills, band saws, jig saws, nail guns, power grinders, air compressors, rout- ers, levels, pliers, shovels, tape mea- sures, hammers, etc. • Performs any other duties as may be assigned by the operations manager or the president. Standards of performance • The installation crew foreman shall be deemed to be performing in an acceptable manner when the fol- lowing have been accomplished: – Turnaround time and accuracy are met 95% of the time and customer satisfaction is met 98% of the time. – Rework does not exceed 5% of all work done and immediate action has been taken to correct quality prob- lems as they arise. – All required paperwork has been processed in a timely manner to allow for prompt invoicing of custom- ers. – Your Fence Company has not been cited for safety or OSHA viola- tions. – All reporting employees have had a current evaluation and received a satisfactory evaluation or action has been taken to remedy this situation. – Has demonstrated good judge- ment in reporting and resolving prob- lems that have arisen in field operations. – All state and federal laws have been adhered to regarding environ- mental protection practices, facility and grounds maintenance, and work- ing condition requirements. – Score 85% or higher on all em- ployee performance reviews. Tom Luby, president of Prof- it Builders International (PBI), has developed the Roadmap to Success program, which offers business in- formation neces- sary to successfully operate a fencing company. He has conducted seminars as part of the edu- cational programs at the FenceTech and Jackpot con- ventions. Tom's entire Roadmap to Success program is available on CD, along with The Close and The Roadmap to Success user manu- al. Phone Tom at 941-981-3677 or e-mail him at tluby@profitbuilder. org. For more information visit his web site at www.profitbuilder.org. Job Description Approval (example) POSITION: Installation Crew Foreman DATED: ________________________ I have reviewed and understand the above Job Description; believe it to be accurate and complete; and I can successfully fulfill each duty or task. I also agree that management retains the right to change this job description at any time. The Job Description is effective until revised and properly approved. _____________________________ _____________________ Installation Crew Foreman Date _____________________________ _____________________ Mr. Boss Man Date President Your Fence Company, Inc. THE SKY'S THE LIMIT ECGO Cell Phone Entry Systems Now Two Great Models! 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