Issue link: https://read.dmtmag.com/i/764523
2 0 1 6 V 3 | BULLDOG | 2 1 customers about partner solutions for man- aging their drivers and their business. We have support from these third parties and can show how valuable the solutions can be for their business. And now, with Certifi ed Uptime Centers, dealers are able to take the information from the vehicle and help guide the customer to a more informed decision on length of repair with short repairs quickly addressed in the dedicated uptime bay. What future trends do you see? I think there will be focus on how to opti- mize maintenance for performance as well as for equipment resale. Using connectivity, we will have the opportunity to write specifi c maintenance solutions that are maximized per truck. No truck operations are the same and they will get custom prescriptions for repairs and maintenance. What do you think about data over- load? Can fl eets keep up with all the information? There is absolutely an overload of informa- tion but because of the creative, innovative management systems available and in pro- duction, savvy fl eets are able to maximize the usefulness of information. That's why we are taking it to the next level so there is 'opera- tional data,' that helps with compliance and the individual customer productivity. What are some of the cool features that can offer actionable data? We are really excited about all of the new possibilities and feel like we are at the tip of the iceberg with the features and manage- ment potential. Mack has the ability to fi lter and understand what's going on for our cus- tomers who have their own fi lters to set up their management services. They want to know what their trucks are doing at all times. We can see how many hard brake applica- tions a truck receives or if someone is drop- ping a gear (to avoid speed limiters). We can deliver longitude/latitude speed and can put an electronic/invisible 'geofence' around cer- tain landmarks and this data can help with detention time. When we do repairs, we can geofence our dealers, and are able to follow up with our OneCall Center to fi nd out how long it should take and send an alert to notify our OneCall crew. Any last words to share with us? It's clear that we want to continue our lead- ing position in the industry as we fi nd ways to focus on uptime, enabling customer service and building a better truck. It's important to note that telematics doesn't do it alone. It's the integration between Mack, the data, the solutions partners and the customer that is so groundbreaking. I still have a sense of awe about how it all works together and how we can deliver data into their cloud and they can send back actionable information to our cus- tomers. The future is truly unlimited. Best in class How Mack integrates GuardDog Connect with select partners for optimal fl eet management services TELOGIS Telogis is a full-service navigation and compliance solution for fl eets. Using Mack GuardDog Connect, it analyzes data including driver and vehicle performance history from each vehicle and turns it into actionable information. Telogis Fleet is a comprehensive, scalable fl eet manage- ment solution that can be activated via computer, smartphone or tablet. It pro- vides real-time visibility into the vehicle and driver performance. Customers can view critical information for all the trucks in their fl eets — whether all-Mack or mixed — on one dashboard to help run their fl eets more safely and effi ciently. OMNITRACS Omnitracs provides real-time GPS loca- tion information and reports driver perfor- mance data by gathering information such as relative road speed and idling duration and cost. Using that data and GPS infor- mation, the system draws conclusions about driver performance, and it will immediately alert customers through email or text message if any issues arise. WHERESMYCONCRETE The addition of WheresMyConcrete to Mack's fl eet management offerings has helped improve asset visibility and dis- patch effi ciency for concrete mixer fl eets. WheresMyConcrete provides real-time data for concrete mixer fl eet dispatchers, improving transparency and service to customers, as well as providing critical analytics designed to help improve operations. GEOTAB A leading global provider of end-to-end telematics technology, Geotab enables connectivity for older Mack vehicles not currently equipped with GuardDog Connect so that they can use Mack telematics technology. Geotab offers intui- tive solutions to help businesses better manage their drivers and vehicles by extracting accurate and actionable intelli- gence. Using this business intelligence and benchmarking data, fl eets can improve productivity, reduce fuel consumption, enhance driver safety and achieve stronger compliance to regulatory channels. L aunched in 2014, Mack Fleet Management Services connects proprietary data from Mack's fully integrated telematics hardware with third-party solutions to help customers effectively and effi ciently manage their operations. Mack's GuardDog ® Connect telematics solution serves as the enabling platform for Mack Fleet Management Services, eliminating the need for aftermarket hardware purchases and installation costs. As Mack emphasizes the importance of offering comprehensive solutions for its custom- ers, it values the partnerships with various telematics services, outlined below.