Issue link: https://read.dmtmag.com/i/764523
4 | BULLDOG | 2 0 1 6 V 3 G uardDog ® Connect, Mack's inte- grated telematics solution, is stan- dard in Mack's newest refuse model, the Mack LR, which means the proactive diagnostic and repair planning system is now available and standard in all Mack- powered vehicles. Mack said the decision to expand the telematics solution to Mack LR, its newest low-entry cabover refuse model equipped with an MP ® engine, was made after receiving ongoing positive feedback from customers. Mack made the announce- ment in November at the Canadian Waste and Recycling Expo in Toronto. "Uptime support is as important for our refuse customers as our highway cus- tomers," said Curtis Dorwart, Mack refuse product marketing manager. "GuardDog Connect simplifies the diag- nostic and service process and combines purposeful telematics technology with Mack experts who can help keep the cus- tomer on the job." GuardDog Connect monitors fault codes that could potentially shut down a vehicle. Should an issue be detected, GuardDog Connect provides an initial diagnosis, a scheduling of repairs and confirmation that parts are in stock and ready to install. The telematics solution provides support through Mack OneCall agents, Mack's 24/7 service support team, with Mack ASIST, a cloud-based service relationship management tool that connects fleet cus- tomers, dealers and service providers with Mack field staff during service and repair events. "Offering GuardDog Connect in the Mack LR enables us to provide the same high level of service and support to all Mack-powered vehicles in our lineup, addressing the needs of all customers, in all applications," Dowart says. Through GuardDog Connect, LR cus- tomers will also have access to Mack's suite of fleet management services, including Telogis, a provider of cloud- based intelligence software, and Omnitracs, which uses GuardDog Connect telematics to capture and relay information such as relative road speed, idling duration and cost. The Mack LR is available in three-axle 6x4 configurations and can be powered by diesel or natural gas. The standard 11-liter Mack MP ® 7 diesel engine delivers 325 to 355 horsepower and 1,200 to 1,280 lb.-ft. of torque. Optional is the Cummins Westport ISL G natural gas engine. It also features an Allison RDS five- or six-speed automatic transmission. Earlier this year, Mack made GuardDog Connect standard on all TerraPro™ cabover models, which can be configured for many applications including refuse, concrete pump, dump or mixer. GuardDog Connect became standard on TerraPro concrete pump chassis in 2015 and Mack was the first original equipment manufacturer in the industry to offer pro- active support service for pump applications. GuardDog Connect has been standard on the Mack Pinnacle™, Mack Granite ® and Titan by Mack models since 2013. A Mack Trucks assembly plant recently received the highest recogni- tion by the U.S Department of Energy for improving its energy performance. Lehigh Valley Operations in Lower Macungie, Pennsylvania, improved its perfor- mance by 31.5 percent over 10 years, earning platinum certification in the Mature Energy Pathway category in the Superior Energy Performance program. Opened in 1975, Lehigh Valley Operations builds all Mack truck models for the U.S. and export markets. Administered by the Department of Energy, the Superior Energy Performance program certifies industrial facilities with energy man- agement systems that meet ISO 50001, the global standard for energy management systems. This is the second time Lehigh Valley Operations has received platinum-level certi- fication — the highest level attainable — in the Mature Energy Pathway category. It was the first U.S. manufacturing plant to do so in 2013. Some key energy saving projects imple- mented at the plant include upgrades to light- ing and lighting controls, a building automation system, improved air compressor management, changes in heat recovery during the manufacturing process and upgrades to increase HVAC system efficiency. Rickard Lundberg, vice president and gen- eral manager of the operating plant, says Mack is proud to receive the recognition again. "While we've made great strides in improv- ing our energy performance, our employees are hard at work identifying and implementing even more energy-saving ideas to help shrink our environmental footprint," Lundberg says. In addition to the Mature Energy Pathway certification, the plant was also was recerti- fied to the energy performance standards ISO 50001 and ANSI/MSE 50021. Lehigh Valley plant receives top certification in energy performance by U.S. Department of Energy Lehigh Valley Operations, a Pennsylvania Mack Trucks assembly plant, improved its energy performance by more than 30 percent over the last 10 years, earning it the highest certification in U.S. Department of Energy's Superior Energy Performance program in the Mature Energy Pathway category. GuardDog ® Connect standard in Mack LR Expansion to refuse model makes diagnostic and repair planning system standard in all Mack-powered vehicles HEADLIGHTS