Boating Industry

February 2017

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CONTENTS Boating Industry www.BoatingIndustry.com 4 | Boating Industry | February 2017 6 AT THE HELM Grab the 2017 opportunity 26 SALES & MARKETING Skyrocket your boat show ROI 8 INDUSTRY NEWS • Q&A with Darlene Briggs winner • More funding for Discover Boating • New leadership at Brunswick +More top stories The February issue of Boating Industry is also available in digital format at boatingindustry.com/ digital-archives. BoatingIndustry.com APPLY FOR THE 2017 TOP PRODUCTS Entries are now open for the Top Products of the Year. Submit your innovative products by February 27. ENGAGING NEW MARKETS The Recreational Boating Leadership Council, in partnership with Boating Industry, presented a webinar on reaching new customers. MCLEAN: HOW TO INSPIRE CUSTOMER LOYALTY In a recent blog post, Lauren McLean wrote about the ephemeral nature of customer loyalty today: "Sixty percent of shoppers will abandon their favorite brand for a discounted price, no ques- tions asked. Thirty percent will change brands just out of boredom. Obviously the number one goal is to become the top preference for your target consumers. … "When customers see that the utmost effort has been given on their behalf, they are much more likely to remain loyal to you for that reason." Read more at BoatingIndustry.com/blogs 2017 TOP PRODUCTS BoatingIndustry.com/2017TopProducts ENGAGING NEW MARKETS BoatingIndustry.com/webinars TWITTER: @BoatingIndustry FACEBOOK: Facebook.com/BImag INSTAGRAM: @BoatingIndustry YOUTUBE: YouTube.com/BoatingIndustry 2017 "…DON'T BE AFRAID TO GO OUT AND INTRODUCE YOURSELF. PUT YOURSELF OUT THERE AND MEET PEOPLE. AND DON'T BE AFRAID TO ASK HOW OR WHY." — Susan Bonivich, dealer/OEM sales manager at Volvo Penta of the Americas

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