Truck Parts and Service

February 2012

Truck Parts and Service | Heavy Duty Trucking, Aftermarket, Service Info

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Volume 48 Number 2 | February 2012 Features 12 Cover Story: Should You Take The Service Road? 16 Technology Update Hybrid Help 22 Management Hiring Right 12 16 Departments 1 2 4 Editorial Staff 10 Tech Updates 30 Marketplace Editor's Column Industry Focus 26 Service Bay Glide Guide EDITORIAL/PRODUCTION STAFF EXECUTIVE EDITOR: ASSOCIATE EDITOR: CONTRIBUTING EDITORS: EXECUTIVE DIRECTOR, TRUCKING RESEARCH AND ANALYSIS: DESIGN & PRODUCTION ART DIRECTOR: PRODUCTION DESIGNER: SENIOR MEDIA MANAGER: SENIOR PRODUCTION DIRECTOR: BUSINESS VP, TRUCKING SALES: VP, TRUCKING MEDIA OPERATIONS: VP, EVENTS: EXECUTIVE DIRECTOR OF SALES: ACCOUNT EXECUTIVES: DIRECTOR OF MEDIA OPERATIONS: MARKETING MANAGER: DIRECTOR OF INTERACTIVE MARKETING: MEDIA CONTROLLER: CIRCULATION: CORPORATE CHAIRMAN/CEO: PRESIDENT: CHIEF ADMINISTRATIVE OFFICER/CFO: CHIEF PROCESS OFFICER: SENIOR VP, TRUCKING: SENIOR VP, EDITORIAL & RESEARCH: 26 32 HDAW Product Showcase 32 Classifi ed Ads 35 Advertisers' Index 36 Inside the Numbers WWW.TRUCKPARTSANDSERVICE.COM ONLINE RESOURCES SENIOR VP, ACQUISITIONS & BUSINESS DEVELOPMENT: VP, INTERACTIVE MEDIA: CORPORATE OFFICE: EDITORIAL OFFICE: IN MEMORIAM: Visit us online to browse the latest industry news and products, the Buyers' Guide and industry white papers and technical data at Truck Parts & Service (ISSN 0895-3856) is published monthly by Randall-Reilly Publishing Co. LLC, 3200 Rice Mine Road N.E., Tuscaloosa, AL 35406. Periodicals postage paid at Tuscaloosa, AL and additional offi ces. Subscriptions: $50 for one year, outside USA add $10. Postmaster: Send address changes to Truck Parts & Service, P.O. Box 1148, Skokie, IL 60076. Contents copyright 2011 by Randall-Reilly Publishing Co. LLC. All rights reserved. Printed in U.S.A. February 2012 | TRUCK PARTS & SERVICE 1

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