Winter 2018 — www.ncsf.com
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mEmBERS' mAILBAG
Your Phone Call is Important to us!
Leave a message: In order for us to give you the service you
deserve, please take these steps when you get our voice mail:
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Leave your name; remember to spell your last name.
Leave your phone number and the best time for us to
contact you between the hours of 8:00 a.m. and 4:00 p.m.
Central Standard Time, Monday thru Friday.
Leave a brief reason for your call.
Please keep in mind, we can only discuss certificate information
with the owner or with permission from the owner.
Over Age 70-1/2?
The Internal Revenue Service (IRS) requires individual retirement
account holders to begin taking out at least minimum amounts,
known as Required Minimum Distributions, or RMDs, from their
accounts once they reach age 70½.
That means the IRA money must start coming out in
specific increments no later than April 1 following the
year you reach that age.
We would advise you to contact your tax
consultant for a complete explanation of your
options and requirements under the IRS rules.
Frequently Asked Questions:
If you move, change your phone number, or email address?
Contact us with your new information.
If you have a legal name change?
Send us a copy of the legal documentation that authorizes the change.
If you have a Financial Power of Attorney document?
Send us a copy of it for our records.
Change of Beneficiary, Death Claims, or certificate information?
Contact the Customer Care Department at (800) 344-6273
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