Issue link: http://read.dmtmag.com/i/132138
Safest Fleets Search Putting its money where its core values are, Volvo Trucks is searching for the safest fleets in North America to award its annual Volvo Trucks Safety Award. The top two fleets with the safest driving records and top safety programs will receive $25,000 to be used toward their safety-related activities. Volvo Trucks will again join Michelin in sponsoring the award that is open to all U.S. and Canadian fleets operating at least five Class 8 units with at least one Volvo tractor. The deadline for entry is July 31, 2013. Complete rules and entry forms are available at www.volvotrucks.us.com/safetyaward. Remote Diagnostics earns award for customer value High-tech uptime tools In order to maximize vehicle uptime, Volvo Trucks is leveraging geo-fence technology to enhance the effectiveness of the Remote Diagnostics service. Volvo Trucks also is now equipping all vehicles with a Quick Response (QR) code to further streamline service and repair activities. "Geo-fencing and QR code technologies present an exciting opportunity to build on the capabilities of the connected vehicle platform we introduced last year with Remote Diagnos- tics," said David Pardue, Volvo Trucks vice president, aftermarket solutions. "New and innovative technologies are opening the door for us to be even more proactive and offer services to expedite the repair process." Geo-fencing technology will help Volvo dealers and staff at Volvo's Uptime Center better understand the repair process, determine the most efficient way to address a repair situation and measure time to completion of repair at the service facility. Volvo Trucks' Remote Diagnostics operational efficiencies and maximize aftermarket service has received the their business potential." 2012 North American Customer Value Volvo's Remote Diagnostics, a Enhancement Award in Commerstandard feature on every Volvocial Vehicle Repair and Maintenance powered VN model highway truck, from global growth company Frost & helps maximize vehicle uptime through Sullivan. proactive diagnostic and repair plan"We're proud to recognize Volvo ning assistance with detailed analysis Trucks as a leader in customer value of critical diagnostic trouble codes. It's enhancement," said Frost & Sullivan's the first service being offered under the Kumar Saha. "Their comnew Connected Vehicle FIELD TESTED prehensive fleet diagnosServices category of the tic and maintenance soluVolvo Trucks Support Sertion takes the uncertainty vices bundled aftermarket out of remote diagnostics, offering. ensuring that their cusThe remote communitomers have the correct cation platform facilitates solution to increase live dealer and customer Prior to launching the uptime. By effectively communication through connected vehicle combining cutting-edge Volvo Action Service, telematics technology and service, Volvo drew Volvo's 24/7 support on feedback from 15 maintenance infrastructeam and comes free of unique customers opture, Volvo Trucks enables erating more than 1,300 charge for two years with fleets to reduce their the purchase of all new Volvo VNs with the downtime, enhance their Volvo trucks. service. DRIVER 'S DIGEST #1/2013 DDQ113PG005-7_Start.indd 7 7 5/20/13 9:01 AM