Issue link: http://read.dmtmag.com/i/134956
Product Support ("Lift with a Twist" continued from page 36) EXPAND YOUR BUSINESS ABOUT 30 FEET. Portable EcoSmart™ light towers provide business advantages that benefit you and your clients: • Best-in-class pricing • Generous floor plan terms • Industry-leading warranty • Multiple engine options • Exportable power; 120/240V • Extended run time of up to 60 hours For additional advantages, or to arrange a demonstration, scan this code or call 317.471.1800. For more product details, visit www.lt-eng.com/products/light-towers. ability to provide a complete line of repair, maintenance and inspection services to customers who own aerial work platforms. The additional technicians complement Trico Lift's 28,000-square-foot New Jersey-based Fleet Maintenance Center and branch locations. The Fleet Maintenance Center is where the company handles fleet repairs, major customer repairs as well as paint services and complete equipment rebuilds. Branch locations also have service areas, though not as large, but they have been fully tooled and outfitted to accommodate the additional staff. For repairs that need to be handled in the field, there are 25 Trico Lift road service technicians the company can dispatch to jobsites, plants or other locations for emergency repairs or routine maintenance. Along with adding technicians throughout all the company's locations, Trico expanded its transportation truck fleet to handle the work and to improve its response times to customers. Inspection services are another growth area for Trico Lift. The company offers inspection service contracts, enabling equipment owners to comply with the OSHA and ANSI (the American National Standards Institute) endorsements of routine inspections. "Safety is the foundation of the company," said Carmolingo. The company has been honored with numerous safety awards in recent years such as Sunoco's Certificate of Safety Excellence and a Contractor Merit Safety Award presented by the National Petrochemical & Refiners Association. Carmolingo insists the company has not uncovered any new demand for maintenance service – instead, the demand has always been there. "As long as there are people who own aerial lift equipment, they will need to have readily available and experienced resources to maintain it," he added. Small fleets without their own maintenance facilities and staff are a key market for aerial maintenance and inspection services. "We've seen a massive increase in activity – primarily because, after promoting our ability to do repairs and maintenance, we identified customers who had been looking for a resource. I believe we're filling a void." Willing to Train So what does it take to hire 20 mechanics? Every dealer knows the answer: hard work and continual effort. "There's no magic," reported Carmolingo. Recruitment strategies for Trico Lift range from partnerships with local vocational and technical schools in virtually all their service areas to job fairs and advertising. What sets them apart is perhaps a willingness to put the time and effort in to train less experienced mechanics. Rookie technicians work alongside experienced technicians during an initial training period. Their maintenance department is also sufficiently staffed to handle retraining of mechanics from other fields such as auto and diesel. Manufacturer partners (primarily JLG and Genie) set up training programs in-house for Trico Lift. 38 | www.cedmag.com | Construction Equipment Distribution | June 2013 L275-030751-3_Light Tower Half Page Ad V2 36_Trico_Feature_KP.indd 38 Color: 4/color Size: T - 3.375 x 10 5/31/13 12:58 PM