Issue link: http://read.dmtmag.com/i/153582
Give your machine a brand new start with 'GO' Pay for Delay: Volvo adds Uptime Protection Plan to aftermarket package As part of the commitment to improving uptime, Volvo Trucks has launched its Uptime Protection Plan, offering a credit for qualifying repairs that take longer than expected. Customers registered with the Volvo Uptime Protection Plan are reimbursed $100 a day, for up to five days, on each warrantable engine repair that is not completed within 24 hours from the time of diagnosis. Reimbursements will be offered to the customer on a Volvo debit card that can be used at any Volvo Trucks dealership toward the payment of service, parts or accessories. "Our customers need their trucks up and running, and our dealers need their customers to be satisfied," says David Pardue, Volvo Trucks vice president of aftermarket solutions. "Both are critical to their respective bottom lines." Volvo's Uptime Protection Plan bundles together the Ride Assured pre-purchased preventative maintenance with extended warranty coverage to offer comprehensive service plans. Ride Assured can be financed with a new truck purchase. The combination of Ride Assured, ASIST — Volvo's innovative Web-based service management tool —and the award-winning Remote Diagnostics platform provides Volvo customers a complete suite of aftermarket solutions to keep their trucks on the road. "The introduction of Volvo's Uptime Protection Plan not only proves Volvo's commitment to uptime, but it also shows that we unequivocally stand behind the quality of our products," Pardue says. Volvo Trucks is now offering a threeyear, 350,000 mile warranty for Volvo D12 engine owners who want to increase the longevity of their current vehicles with the Volvo Guaranteed Overhaul (GO) program. Simply, GO is an overhaul performed by certified Volvo technicians using Genuine Volvo Parts. A Volvo dealer can perform the complete overhaul, restoring the engine to likenew condition. LEaRnaBOutthE GO PROGRAM: "Volvo's Guaranteed Overhaul Find out who benefits program provides from a Volvo Guaranteed a flexible and Overhaul in a video on economical opVolvo Trucks YouTube tion for maximizchannel at www.youtube. com/volvotrucksusa. ing the life of a vehicle and improving uptime," said James Chenier, Volvo Trucks vice president, aftermarket sales and marketing. The GO program offers four overhaul options: •GOBasiccontainsallVolvoGenuine parts, filters and fluids needed for an in-frame engine overhaul. •GOPlus deliversthesamebenefits oftheBasicpackageandaddsVolvo Reman cylinder heads. •GOPremiumincludesallthefeatures of the GO Plus package along with a Volvo Genuine turbo and injector set and special extended warranty. •GORemanEnginecombinesaVolvo Reman three-quarter engine, a Volvo Genuine turbo and a set of six injectors, filters and fluids to provide a genuine Volvo remanufactured product offering with extended warranty. DRIVER 'S DIGEST #2/2013 DDQ213PG005-9_Start.indd 7 7 8/13/13 8:32 AM