Truck Parts and Service | Heavy Duty Trucking, Aftermarket, Service Info
Issue link: http://read.dmtmag.com/i/206166
Cover Story Thanks to its location in central Florida, Total Truck Parts is well positioned to take advantage of the state's construction and real estate boom, says Marc Karon, president. significant growth in the last five years, and Hale says a hardworking staff and great management team have made that possible. "I attribute our success and revenue growth to the solid work ethic of our employees and the strong leadership of our store managers," he says. "This combination has produced a long list of national parts and service awards for customer service during this period." I attribute our success and revenue growth to the solid work ethic of our employees. – Jerry Hale, service director at Sioux City Truck Sales "We have a number of expert trainers scheduled to present programs during the upcoming year." He says the opportunities created by the facility also will help grow SCTS' value to its customer base. "Customers want the most knowledgeable technicians working on their high-tech vehicles." Hale also notes that dedicated employees provide another excellent reason to be thankful. The company's service centers have seen W W W . T R U C K PA R T S A N D S E R V I C E . C O M Marc Karon, Total Truck Parts "I think 2013 is going to be a very good year for us," says Karon, president at Total Truck Parts. "The markets that we serve are all showing positive signs." "We're kind of seeing a bit of a boom." With six locations in Florida, Total Truck Parts is situated in the middle of a growing real estate market, Karon says. Retirement plans that stalled during the recession have been reignited. Available houses are quickly being snapped up and new builds are starting throughout the region. Karon says he's thankful for the growth, and says it was a consistent and confident approach the company took during the recession that has put it in a position of growth today. "We've always been bullish on growth," he says. "Even during 2008 we never really deviated from our feelings of being bullish on the industry." On a personal level, Karon notes he's also thankful to back in the industry he loves so much. "I made a bad decision to get out of this business in 1998," he says. "I'm really glad I've been able to return and have been given an opportunity to help move it forward." Michael Lipski, Gabriel A loyal and dedicated customer base is reason to be N o v e m b e r 2 0 1 3 | T R U C K PA R T S & S E R V I C E 15