Chad Wallis,general manager of Wallis Companies
This system has been designed to provide full-body deter-
gent coverage with two-brush, two-bridge engineering that delivers consistent cleaning performance with minimal brush contact, allowing the system to actually touch the vehicle 70 percent less than the typical three- or five-brush friction-wash system. The result is a wash system that touch- es the vehicle as little as possible, but still supplies the prop- er amount of contact to provide superior wash quality. In addition, the system is designed with no floor treadle or guide rails, allowing customers with the largest SUVs and trucks to enter the site with ease, which is an important fac- tor with new and existing customers. This was just what Wallis was looking for as it assessed the
state of its wash systems and the needs of its customer base. Wallis is also always on the lookout for growth opportuni- ties, so any new sites that may be in the offing, or any acquired sites that feature car wash operations, will also be candidates for a reload with the Tandem® system. “We used to be completely touchless, but since PDQ introduced the Tandem® machine I became a big fan
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because it does such a great job of cleaning all types of vehi- cles,” said Wallis. “We recently loaded a new-to-industry site with one and the customers really like the cleanability of the machine.At that point,with all the features the system has, I recognized the benefits and decided to look at them for every single car wash we have where we’re reloading or put- ting a new wash in.”
CONCLUSION What began in 2001 as a way for Wallis Companies to improve the operations at its retail car wash sites has grown in the ensuing decade into a partnership that has produced numerous benefits and happier car wash customers and more satisfied car wash operators. “We’re very happy with PDQ, they’re very good to us and
I’ve really enjoyed the relationship we’ve had with them,” said Wallis. “The dependability of the company’s machines, as well as the introduction of the Tandem® RiteTouch sys- tem, has convinced us that PDQ is the best in-bay automat- ic car wash company to partner with.”
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